Ravello Host (On-Call)

Ravello Host (On-Call)

We are looking for an individual who can provide dining support in our on-site, breakfast outlet and modern Italian cuisine specialty restaurant, Ravello.

What you will do:

• Maintaining the reception area and entrance in all aspects of stocking and cleanliness
• Greet guests in a positive, friendly manner and make them feel welcome
• Maintain the safety and security of the restaurant/bar premises
• Identify guests' preferences and their personal information: regularity and time of dining, food and drink choice, seat preference, food allergies, special occasion, hotel guests, table position, telephone number, e-mail address, web address, etc.
• Inform our guests about any upcoming events at Ravello or the resort
• Ensure that guests are informed regularly about their table status if there is a delay
• Communicate with Ravello managers and other hosts/hostesses continuously and update them on the dynamics of the reservations, delays and cancellations in order to avoid unnecessary table chasing or rigid return time policy
• Recognize guests, remember the names of the regulars and be in constant communication with managers and reception about the satisfaction of our guests
• Accommodate if guests have any special requests or allergies, etc.
• Greet the guests and learn if they have a reservation, are walk-ins or bar guests, collect guest information to enter into the Micros system
• Relate all information given to you by the guest to the Manager on Duty

What you bring:

• Prior experience working in Food & Beverage
• One year of experience in an upscale, fine dining establishment preferred
• One year of OpenTable experience preferred
• Must portray an outgoing personality that is warm and friendly while demonstrating enthusiasm and professionalism
• A sincere willingness to provide service to residents, guests, and peers.
• Good organizational skills, with the ability to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• High work ethic, with a sense of responsibility for the role filled within our team.
• Must be fluent in English and possess legal work authorization in the United States.

What we offer:

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Free employee meals
• Inclusive and diverse employee engagement events all year-round.
• And so much more!

Schedules and Hours:

• (3) days of availability required.
• A successful candidate will have a flexible schedule, ability to work weekends and holidays.
• Must be available Thursday and Saturday morning, additional Tuesday availability a plus.

Four Seasons Hotels & Resorts, Employer of Choice

"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule the simple idea that if you treat people well, the way you would like to be treated, they will do the same." Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.