Field Service Coordinator

Field Service Coordinator

Join our dynamic team as a Field Service Coordinator, where you will play a key role in supporting our Controls Service Team. Your primary responsibility will be to provide back-office support on Service Agreements, Time and Material Service Tickets, Service Projects, and other related business activities. We are seeking a team player who prioritizes the needs of both internal and external customers.

Responsibilities

• Assist the Controls Service Team with back-office support.
• Manage Service Agreements, Time and Material Service Tickets, and Service Projects.
• Provide excellent customer service to internal and external customers.
• Coordinate dispatch activities for the field service team.
• Perform data entry tasks efficiently.
• Apply engineering and administrative skills effectively.

Essential Skills

• Minimum of one year experience as a Dispatcher/Coordinator in the Service industry.
• Proficiency in Microsoft Office, including Word and Excel.
• Strong customer service skills.
• Ability to apply basic mathematical concepts such as fractions, percentages, ratios, and proportions.
• Skill in defining problems, gathering data, establishing facts, and drawing valid conclusions.
• Ability to make judgments and respond with timely decisions.
• Excellent planning and prioritizing skills.
• Strong verbal and written communication skills.

Additional Skills & Qualifications

• Experience with dispatching within a technical or field service team.
• Ability to handle conflict and perform under challenging conditions.

Work Environment

The position is based in an office environment, requiring collaboration with team members in close proximity. Enjoy growth opportunities, exposure to clients, and a collaborative work culture.

Job Type & Location

This is a Contract to Hire position based out of Phoenix, AZ.

Pay and Benefits

The pay range for this position is $24.00 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Workplace Type

This is a fully onsite position in Phoenix,AZ.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.