Delivery Driver Supervisor

Supervisor Position at Empire Home Infusion Services

Empire Home Infusion Services (EHIS), a mission driven, not-for-profit IV therapy pharmacy, is seeking a hands-on Supervisor to lead our Delivery Technician Team in Malta, NY. This role blends leadership, logistics coordination, and direct patient interaction, making it ideal for someone who enjoys both operational oversight and frontline impact.

Position Overview

The Supervisor will oversee daily delivery operations while actively participating in medication and supply deliveries. This role is critical in ensuring timely, accurate, and compassionate service, directly impacting patient care and safety.

Key Responsibilities

• Lead, train, and support a team of Delivery Technicians
• Coordinate daily delivery schedules to ensure accuracy and timeliness
• Prepare and package medications, supplies, and equipment per protocol
• Perform home deliveries using a company-provided vehicle
• Review delivery documentation with patients and obtain required signatures
• Ensure compliance with regulatory, safety, and quality standards
• Collaborate with pharmacy and operations teams to optimize workflows
• Participate in on-call and weekend delivery rotation

Qualifications

• High School Diploma
• 2+ years of supervisory experience
• 1+ year of driver technician or courier experience
• Strong leadership, communication, and organizational skills
• Customer-focused with a patient-centered mindset
• Logistics, dispatch, or delivery coordination experience preferred
• Ability to multitask in time-sensitive environments
• Valid New York State Driver's License
• Ability to lift and transport supplies

Schedule

• Full-time, weekday position
• Participation in scheduled on-call and weekend rotations required

Benefits

• Competitive base pay
• Comprehensive health insurance (medical, dental, vision)
• Paid Time Off (PTO)
• Retirement plans
• Life and disability insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement and professional development opportunities
• Opportunities for career growth within a stable, mission-driven organization

Pay Range:

$25.00 - $33.00

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.