Delivery Driver / Sales

Job Title

Ensure the safe and timely delivery of all customer-ordered merchandise, maintain outstanding customer service, and support store management team. Job duties and responsibilities are subject to change based on the needs of business.

Duties/Responsibilities:

• Safely deliver, unload, load and move products and merchandise legally, quickly and efficiently to customers in accordance with all current safety standards
• Operate a box van, pickup truck, forklift, pallet jack or other assigned vehicles in a safety compliant and considerate while observing all state/local driving laws, regulations, and company policies and procedures
• Maintain clear/concise communication with customers and store staff to schedule deliveries
• Perform deliveries and drop-offs with associate vendors in a timely, professional, and efficient manner
• Perform daily pre-and post-trip safety inspections of all equipment per the company checklist and follow up with any deficits or real-time alerts/malfunctions with the store management team immediately
• Communicate with management and follow instructions as needed, including but not limited to: change in route, special requests, and/or equipment problems
• Demonstrate excellent customer service to all customers and coworkers
• Maintain knowledge of geography and demographics using appropriate store technology of the assigned area as well as contact persons at each store location
• Adhere to gas credit card usage and track spending in accordance with proper company standards
• Ability to count bundles, boxes, reels, coils, and pallets
• Ability to perform minor emergency roadside repairs (ex: changing tires.)
• Perform all sales associate duties and responsibilities while in store, including but not limited to:
• Greet and serve customers store-wide in a friendly, polite, and professional manner
• Demonstrate or explain how to use merchandise to customers
• Handle all customer concerns/complaints calmly and professionally: provide them assistance and additional information and escalate to management if needed
• Actively participate in huddles, reviews, and training as assigned by management
• Keep inventory at appropriate levels to maintain sales and customer satisfaction
• Check in all merchandise against invoice/orders to catch shortages, damages, backorders, etc and alert management immediately
• Recommend merchandise, product lines or store stock that should be added or eliminated to enhance customer experience and store functionality
• Write up all special orders accurately and submit to management in a timely manner
• Alert management of suspicious activity/behavior
• Perform cash register operations and maintain register with appropriate change levels
• Perform all in-store services in a safe and effective manner (ex: key cutting, paint mixing, propane refills, etc.)
• Answer cashier calls for assistance
• Maintain working knowledge of all in-store computer programs
• Keep up-to-date knowledge of trade magazines, manufacturer information, training courses, e-learning, etc.
• Perform all other duties as assigned by management

Benefits:

• Dental insurance (after 90 days)
• Employee discounts
• Paid vacation time
• Paid sick leave (as accrued)

Requirements:

• Move and handle merchandise up to 80 pounds
• Ability to stand/sit for extended periods of time; walk, reach, and bend as needed
• Must utilize appropriate safety equipment provided
• High school diploma or equal
• Minimum of 18 years old
• Valid driver's license with clean driving record required
• Hardware knowledge (preferred)
• Forklift certification (preferred)

Wage: $15-$18

Additional info:

Must be authorized to work in the United States and possess a valid driver's license.