Personal Lines Insurance Customer Service Representative

Now Hiring: Personal Lines Insurance Customer Service Representative We are a locally owned independent insurance agency that believes in doing business the right way—by taking care of our clients and our team. We’re currently seeking a friendly, dependable Personal Lines Customer Service Representative who enjoys building relationships and being part of a supportive, close-knit office. What You’ll Do: Provide personal, one‑on‑one service to our valued personal lines clients Assist with policy questions, endorsements, renewals, and new business Review coverage with clients to ensure their needs are met Work directly with insurance carriers to resolve client issues Maintain accurate and organized client files Be a trusted point of contact for our clients and agency partners What We’re Looking For: Property & Casualty insurance license (or willingness to obtain) Personal lines insurance experience preferred, but not required Strong communication and customer service skills Detail-oriented with a positive, team‑first attitude Comfortable using agency management systems and Microsoft Office Why You’ll Love Working Here: Friendly, family‑oriented work environment Competitive pay based on experience Health insurance and retirement plan options Paid time off, holidays, and work‑life balance Ongoing training and support for professional growth A team that truly values your contributions #J-18808-Ljbffr The Smith Sawyer Smith Agency