Clinical Specialist, Cranial & Spinal Technologies - El Paso, TX

Medtronic seeks a Clinical Specialist for Cranial & Spinal Technologies in El Paso, Texas to provide technical and clinical support for neurosurgery and navigation products. The field-based role involves on-site installations, system maintenance, customer training, and collaboration with regional teams across a multi-account territory.

Responsibilities

• Coordinate on-site installations and provide technical assistance during technology-enabled procedures
• Maintain, upgrade, and troubleshoot system hardware and software; perform preventative maintenance
• Train physicians, surgeons, and hospital personnel on navigation and robotics technology applications
• Document customer concerns, site visits, and service issues; partner on complaint resolution
• Identify prospective new users and support sales team collaboration on product adoption

Requirements

• High school diploma or GED plus 6+ years clinical, medical sales, or medical imaging/navigation/robotics experience
• Associate's degree plus 4+ years relevant clinical or medical sales experience (alternative path)
• Valid driver's license and ability to reside within territory
• UNIX/LINUX command proficiency for operating file modification
• Clinical knowledge and training capability for physicians and hospital staff
• Strong customer relationship management and communication skills