Cashier/Customer Service

Pay Rate: $15.00 an hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist guests with questions and purchases, while following cash-handling procedures
• Ensure accuracy of daily paperwork, including deposits, variances, and shift reports
• Perform various duties as assigned to maintain a clean and safe facility in the sales, storage and pool areas
• Rotate stock to ensure product quality and freshness and ensure items are correctly priced
• Post at the waterslide entry to ensure guest safety
• Inform management of unsafe and dangerous conditions within the facility

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Preferred Knowledge and Certification:

• 6 months previous cash handling experience
• 6 months previous guest service experience

Required Skills:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills

Required Abilities:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to serve both internal and external customers
• Ability to speak in a clear, concise and pleasant voice
• Ability to enthusiastically and professionally sell items

PHYSICAL DEMANDS

• Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist occasionally
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the Waterpark, which includes flashing lights, frequent loud noises, water and humidity, and pool chemicals, some outdoor work is required and may require going onto the gaming floor which has cigarette smoke
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact