A/R Assistant

AR Assistant The AR Assistant is responsible for the collection of Cash on Delivery and Credit accounts and assisting customers with account inquiries. Key Duties and Responsibilities: Collection of all unpaid Cash on Delivery accounts Collection of all dealer billings for Cash on Delivery accounts Handle all disputes, warranty and pricing Answer incoming customer calls, including backup if someone is off Manage billing mailbox regularly Manage Sibi Accounts in Billtrust Responsible for 1-3 hours or more of order release daily Assist Commercial Department with job account emails/account set up and processing lien releases/waivers as needed AZ 5000 knowledge Trade references AIA filing experience Experience with joint check waivers Business/customer updates (i.e. remit address change, bank remit change) Critical Knowledge and Skills: Effective business writing and professional communication skills Basic math skills required Good judgment and decision-making Basic computer skills and ability to learn company systems Proficient using Microsoft Excel, Word, and Outlook Education and Experience: High School Diploma or equivalent 1-2 years' previous experience preferred in Credit or Accounts Receivable