Desktop Support Technician
Insight Global
Job Description Provide on-site “smart hands” support across multiple clinic locations within a designated region. This role supports IT operations by troubleshooting desktop issues, assisting with installs, and executing tasks under direction from a centralized IT team.
- Travel to clinic locations within the assigned region to provide on-site desktop support, including hardware/software troubleshooting, basic networking issues, and device setup/installs.
- Assist with low-voltage and cabling work (e.g., running/troubleshooting Ethernet) and support installation of IT equipment, including workstations and peripherals.
- Execute hands-on tasks directed by the internal IT team, following detailed instructions and supporting system and device connectivity (including light clinical equipment integration).
- Provide occasional support for more advanced issues (e.g., server-related troubleshooting), while documenting work completed and communicating updates to stakeholders.
- 2–5+ years of experience in Desktop support or field IT support
- Strong knowledge of Windows environments, Hardware troubleshooting, and Basic networking (IP, connectivity, cabling)
- Strong communication skills Insight Global
Vacancy posted 5 days ago
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