Admission Specialist (Part-Time)

At Indian River State College, we believe that every day presents an opportunity to make a difference. As a member of our dedicated team, you'll experience many perks that contribute to our collective impact. Join us as a part-time Admissions Specialist, where you'll play a crucial role in providing needed information to potential students so that they can make an educated decision about their future. Under direct supervision, your responsibilities will include assisting students and parents during the enrollment process, helping students with questions, performing data entry, and answering phones. About Us Indian River State College is a leading public institution located on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs. Why Join the River Your role is more than a job; it’s an opportunity to shape the future, uplift students, and be part of a mission‑driven college that is changing lives every day. Qualifications, Knowledge, and Skill Requirements Minimum of three (3) years of proven clerical experience in a student services related field Documented work experience in the area of customer service Working knowledge of the role of Enrollment Services in a state college setting Demonstrated commitment to excellence in customer service Positive student‑centered attitude Excellent written and verbal communication skills Ability to work with a diverse student population Strong commitment to the college goals of enrollment, retention, and completion Exhibit sound judgment and discretion in working with students and the general public Proven experience with Microsoft Office and Windows applications Ability to work independently as well as with others and be self‑motivated Ability to effectively handle multiple tasks at once Ability to maintain strict accuracy and be detail oriented Preference Associate’s degree. Essential Job Functions and Responsibilities Serve as front line staff at the Welcome Desk in Crews Hall, W‑Building Assess the customers’ needs and provide appropriate assistance and direction Know status of staff availability for servicing students Keep accurate data in electronic system documenting student traffic and needs Maintain a welcoming, clean, and up‑to‑date informational lobby area Assist in the Information Call Center as needed Specific Duties and Responsibilities Greet customers entering the Crews Hall in a professional, polite, and helpful manner Assess the customers’ needs through effective communication Have a clear understanding of FERPA guidelines when assisting visitors Provide necessary information and assistance to students, including schedule printouts and New Student Orientation details Access the Mariner Student Registration System, provide course information as needed Alert advisors of student needs (appointment arrivals, wait times, etc.) Enter student data in a queueing system for services needed Refer to academic calendar to aid in answering student concerns about deadlines and schedules Access appropriate resources (Master Weekly – Facilities Reservation Schedule, Call Center Calendar, etc.) to direct visitors and callers efficiently Maintain literature racks, lobby tables, and Welcome Desk area; monitor and discard outdated materials as needed Understand general functions of Enrollment and Student Services departments Assist in the Information Call Center as needed Answer telephone inquiries and direct incoming calls to appropriate resources Perform other duties as assigned by the Director of Enrollment Management or Assistant Dean of Enrollment and Student Services Physical Requirements This position requires an ability to sit, stand, walk, bend, lift, and carry items occasionally in excess of twenty‑five (25) pounds. It also requires manual dexterity to operate standard office machines. Employment Type and Compensation Regular Employee; non‑exempt. Pay rate starts at $17.36 per hour. Position open until filled. Equal Employment Opportunity Statement Indian River State College is an equal opportunity/equal access institution. We provide equal opportunity for employment and educational opportunities to all applicants without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status, or genetic information. #J-18808-Ljbffr Indian River State College