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Customer Service

Kensoft, Inc.

Job Description

Job Description

We are seeking a friendly, dependable, and customer-focused Customer Service Representative to join our remote team. This is an excellent opportunity for individuals looking to begin or grow their career in customer service.

No previous customer service experience is required. We provide training and support to help you develop the skills needed to succeed in the role. Requirements/Responsibilities

Key Responsibilities
Provide professional and courteous assistance to customers

Respond to customer questions through phone, email, or online communication channels

Resolve basic customer concerns and escalate more complex issues when appropriate

Maintain accurate customer information and records

Follow company procedures and service standards

Communicate clearly and professionally with customers and team members

Meet established service and productivity goals

Protect customer information and maintain confidentiality

Qualifications
High school diploma or equivalent preferred

No prior customer service experience required

Strong communication and active listening skills

Professional and positive attitude

Reliable, organized, and able to work independently

Comfortable using computers, email, and basic online systems

Ability to learn new software and processes quickly

Quiet, professional workspace suitable for remote work

What We Offer
Part-time remote work

Entry-level opportunity

Paid training and onboarding

Flexible scheduling options

Competitive pay

Opportunities for professional growth

Great benefits and employee perks

Supportive remote work environment Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Vacancy posted 3 days ago
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