Area Manager

Custodial Area Manager

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Position Summary

The Custodial Area Manager is responsible for overseeing quality assurance and supporting night vendor cleaning teams throughout East Baton Rouge Parish School System facilities. This position travels between assigned schools to inspect completed work, address service concerns, and ensure all custodial services meet HES standards.

Schedule

• Monday–Friday
• 1:00 p.m.–9:00 p.m.
• Travel between assigned EBR school locations is required.

Essential Duties and Responsibilities

• Conduct routine quality-assurance inspections at assigned schools.
• Ensure custodial work is completed according to HES standards, procedures, and contractual requirements.
• Oversee and support night vendor cleaning teams.
• Communicate work expectations and provide guidance to vendor supervisors and team members.
• Document inspection results, deficiencies, and corrective actions.
• Follow up on identified concerns to confirm they are resolved promptly.
• Monitor the cleanliness of classrooms, restrooms, offices, hallways, cafeterias, gyms, and common areas.
• Respond to school or client concerns professionally and with urgency.
• Communicate regularly with HES leadership regarding site conditions, staffing concerns, service issues, and vendor performance.
• Promote compliance with HES safety requirements, chemical procedures, equipment standards, and workplace policies.
• Build positive working relationships with school administrators, custodial teams, vendors, and HES leadership.
• Perform other related duties as assigned.

Required Qualifications

• Previous custodial or commercial cleaning experience is required.
• Valid driver's license and reliable transportation are required.
• Ability to travel throughout the EBR district during the scheduled shift.
• Ability to inspect custodial work accurately and recognize cleaning or safety concerns.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently, manage multiple locations, and follow up consistently.
• Basic ability to complete electronic reports, emails, and inspection documentation.

Preferred Qualifications

• Previous supervisory, leadership, or managerial experience is preferred but not required.
• Experience overseeing vendor or contract cleaning teams is preferred.
• Experience working in school, commercial, or facilities-management environments is preferred.

Physical Requirements

• Ability to walk and stand for extended periods.
• Ability to bend, reach, climb stairs, and inspect all areas of a school facility.
• Ability to lift and carry supplies or equipment as required.
• Ability to work around cleaning chemicals and custodial equipment while following proper safety procedures.

Ideal Candidate

The ideal candidate is dependable, observant, organized, and comfortable holding teams accountable. This individual should take pride in maintaining clean, safe, and welcoming schools while representing HES professionally at every location.

Education Requirements (All)

High School Diploma or Equivalent

Additional Information / Benefits

HES Facilities Management is an equal opportunity employer. HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance

This job reports to the Operations Director

This is a Full-Time position