Field Service Technician I - Chicago, IL

Job Description The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer-owned medical products. This includes cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. The role involves operating a fleet vehicle safely and providing 24/7 delivery, removal, and service support for products in service centers and customer accounts. Your Team Field service team works within hospital and service settings to repair medical devices. Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more. What You’ll Do Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products. Diagnose and repair malfunctioning components. Use appropriate tools for adjustments and repairs. Provide on‑call coverage up to 24/7, including weekends and holidays, which may require customer account visits. Load, unload, and remove medical products weighing up to 1,680 pounds. Generate service revenue and complete activities required under service contract. Safely operate box truck vehicle or company car ranging from a cargo van up to a 26,000 pound truck. What You’ll Bring At least 21 years of age. High school diploma or GED. Valid driver's license and driving record. Basic mathematical skills – addition, subtraction, multiplication, and division. Preferred Qualifications Technical or trade school training. DOT physical card (assistance provided). Experience with FDA-regulated products. Experience in customer service. Safety Requirements Must wear personal protective equipment including safety shoes, eye protection, gloves, and protective clothing. All equipment is provided. Frequently works in environments where biohazards may be present (e.g., hospitals, service centers, depots). Salary range: $43,200 - $59,400. Employment Authorization Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. #J-18808-Ljbffr