Sales Coordinator II - Sr

Better Connected, Together: Employees Power Our Mission At Arkansas Electric Cooperative Corporation (AECC) and Arkansas Electric Cooperatives, Inc. (AECI), our diverse, dedicated team powers a shared mission: to deliver electricity that is reliable, affordable and responsible. Better connected, together with Arkansas’ electric distribution cooperatives — we provide wholesale power and essential services that improve quality of life across the state, serving more than 1.2 million members and the communities they call home. Our Employees are the Driving Force Behind Everything We Do We believe in supporting, valuing, and investing in our people — because when our team thrives, our mission succeeds. If you're looking for meaningful work, a strong sense of purpose, and a place where your contributions truly matter, we invite you to consider joining us.

GENERAL DESCRIPTION OF POSITION

Provides assistance in the coordination of inside sales and services activities involving receipt and preparation of customer orders, manufacturer purchase orders and customer quotations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepares accurate price quotations and bids as requested by customers. Obtains stock pricing and non-stock pricing from manufacturer and/or agent. Collaborates with Supervisor and/or Manager-Sales regarding strategy and profit margin.
• Prepares orders received via email, telephone, mail or from Field Rep. Enters customer orders with careful attention to assigned stock numbers, item descriptions, pricing, customer numbers, PO number, etc.
• Prepares and enters direct-shipped purchase orders, assists field sales representatives in maintaining personal contact with customers. Assists field sales rep with problem solving.
• Communicates and strategizes with Purchasing Manager and Logistics Manager regarding stock pricing and transportation requirements.
• Acts as backup to sales coordinator personnel when any of the coordinators are away from their assigned work area.
• Provides assistance on special projects and assignments outside of assigned account responsibility.
• Maintains legible customer files that includes the following: original quote request, quote response, copy of non-stock or blanketed pricing and documented customer correspondence.
• Promotes AECI Utility Sales division and department brand. Communicates professionally with all customers with an understanding of the unique cooperative business model and the seven Cooperative Principles.
• Takes initiative to learn and expand knowledge of electric utility infrastructure materials and their application.
• The ability to handle stress and work well with others are essential functions of this position.
• Performs any other related duties as required or assigned.
• Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job.
• Maintain awareness of and compliance with applicable laws and regulations from various regulatory entities, internal policies, procedures, and directives. Ensure ongoing monitoring and timely incorporation of any changes to maintain adherence to compliance standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES CONT'D

• Sales Coordinator II: Fully functioning professional with at least 2 years of relevant experience who performs standard sales coordination duties with limited guidance.
• Senior Sales Coordinator: Experienced professional with at least 6 years of relevant experience who handles complex assignments, works independently, provides guidance to others, and contributes to process improvements.

MINIMUM QUALIFICATIONS

• Sales Coordinator II: High School Diploma plus 2 years related sales experience and/or training, or equivalent combination of education and experience.

Senior Sales Coordinator: High school or GED plus 6 years related experience and/or training or equivalent combination of education and experience.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Some college or college degree preferred

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to sit; and occasionally required to stand, walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and color vision.

ADDITIONAL INFORMATION

Willingness to learn additional knowledge of basic AC electricity and of utility infrastructure materials. Required to obtain review of quotations by Supervisor or Manager-Sales for quotes that exceed $25,000. Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future. Why Join Us? We invest in our employees with competitive pay, meaningful work, and a comprehensive benefits package that supports your well-being and future: * 100% Company Funded Defined Benefit Pension Plan * 401(k) with 3% Dollar-for Dollar Company Match * Health, Dental, and Vision Insurance * 9 Paid holidays * 2 Floating holidays * Educational assistance * Paid time off accrual * Short-term disability * Long-term disability * Free & confidential Employee Assistance Program

EEO/AA/M/F/VETS/DISABLED

Should you elect to apply for this position, AECC/AECI will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Arkansas Electric Cooperative Corporation and Arkansas Electric Cooperatives, Inc. are Equal Opportunity Workplace and an Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.