BBS Supervisor

The BBS Supervisor ensures high-quality, compliant clinical services by providing supervision, coaching, and sign-offs for associate-level clinicians (e.g., AMFT/APCC/ASW) and trainees as applicable. This role balances clinical excellence, documentation rigor, and workforce development—driving safe care, timely notes, ethical practice, and steady progress toward licensure requirements under California BBS rules.

Supervision & Clinical Quality

Provide individual and/or group supervision at the cadence required by BBS and MindDivers policy; confirm supervision ratios and eligibility are maintained.

Review clinical documentation for accuracy, timeliness, and medical-necessity standards; co-sign when required.

Deliver case consultation, risk assessment, and escalation support (suicide risk, danger to others, abuse/neglect, duty to protect/report).

Model evidence-based, trauma-informed, culturally responsive care; reinforce treatment planning and outcome tracking.

Conduct periodic chart audits; implement corrective actions and follow-through to closure.

Compliance & Documentation

Establish and maintain written supervision agreements/plans , orientation checklists, and supervisee learning goals.

Maintain supervision logs , sign weekly experience hours as appropriate, and ensure hour categories align with BBS criteria.

Ensure HIPAA/PHI safeguards, privacy practices, and mandatory reporting are consistently followed.

Onboard associates/trainees: scope of practice, documentation standards, productivity expectations, and escalation pathways.

Deliver coaching and strengths-based feedback; partner with HR/Clinic Manager on performance counseling when needed.

Promote a healthy, professional learning climate; address boundary issues and ethics early and decisively.

Operations & Access

Partner with scheduling to balance templates/panels; reduce no-shows and improve same-day fill where appropriate.

Support throughput by removing barriers (auths, referrals, ROIs, telehealth readiness) and aligning to clinic KPIs.

Coordinate with Clinic Manager, Billing/Auth, Front Office, and QA to resolve defects and denials.

Participate in staff meetings, in-services, and case conferences; share trends and actionable insights.

Note: This role upholds BBS supervision standards and MindDivers policy. Where standards differ, the stricter requirement controls.

Required Qualifications

Active, unrestricted California license ( LMFT, LCSW, LPCC , or equivalent) in good standing.

Meets BBS supervisor eligibility/training requirements (e.g., required supervision coursework/CE, post-licensure tenure).

2+ years post-licensure clinical experience providing psychotherapy and clinical documentation in outpatient settings.

Demonstrated expertise in risk assessment, crisis intervention, mandated reporting, and ethical decision-making.

Proficiency with EHRs (e.g., TherapyNotes/EXYM/Sprite) and productivity/reporting tools.

Clear, direct communication; strong coaching and feedback skills.

Preferred Qualifications

Experience supervising associates/trainees in managed-care environments.

Training in EBPs common to community behavioral health (e.g., CBT, DBT, MI, TF-CBT).

Physical Demands & Work Environment (ADA)

Prolonged computer/phone use, frequent meetings, occasional lifting up to ~25 lbs.

Multi-site travel may be required. MindDivers provides reasonable accommodations for qualified individuals.