Billing Associate, Senior, Department of Medicine

Billing Associate, Senior

The Billing Associate, Senior (Operational Support Assistant III) is responsible for managing the billing and reimbursement process for Ryan White HIV/AIDS Program services by preparing, submitting, monitoring, and resolving claims while ensuring accurate invoicing, cost tracking, and compliance with payer-of-last-resort requirements. The position maintains complete financial and billing documentation, prepares reports, supports audits, and ensures compliance with federal, state, local, and grant regulations. It collaborates with healthcare providers, program staff, insurers, and contracted vendors to resolve billing issues, provide technical support, and promote efficient billing operations. Additionally, the role conducts quality assurance reviews, develops tracking systems, identifies process improvements, and helps strengthen billing accuracy, financial accountability, and program effectiveness.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for its innovative work-life programs. For more information about working at the University of Arizona and relocation services, please visit the provided link.

Duties & Responsibilities:

• Manage the billing and reimbursement process for Ryan White HIV/AIDS Program services by preparing, reviewing, and submitting accurate and timely claims.
• Monitor claim status, resolve billing issues, review provider invoices, and coordinate corrective actions to ensure compliance with grant requirements.
• Assist the Associate Director to develop and maintain cost-control systems to track patient expenditures, funding limits, and prior authorizations while ensuring Ryan White funds are used as the payer of last resort.
• Maintain accurate and organized billing, reimbursement, and financial records to support program operations and accountability.
• Ensure compliance with all applicable federal, state, local, and Ryan White HIV/AIDS Program regulations, policies, and grant requirements.
• Prepare and submit required financial reports and supporting documentation to funding agencies and internal stakeholders, while maintaining complete records for audits, monitoring activities, and grant compliance reviews.
• Monitor billing activity, reimbursement trends, and Ryan White-funded service utilization to ensure fiscal accountability and program compliance.
• Generate and maintain reports on claims, payments, denials, outstanding balances, and grant expenditures while tracking patient-level spending against funding limits.
• Identify billing discrepancies and compliance concerns, and provide leadership with recommendations to improve accuracy, accountability, and financial performance.
• Collaborate with program staff, healthcare providers, financial personnel, insurers, and external partners to support accurate documentation and efficient billing processes.
• Provide guidance and respond promptly to billing and reimbursement inquiries and deliver exceptional customer service while maintaining program integrity, compliance, and accountability.
• Conduct quality assurance reviews and routine audits of billing records, claims, and supporting documentation to ensure accuracy, completeness, and compliance with organizational and grant requirements.
• Collaborate with the Associate Director to identify process improvements that enhance billing efficiency and effectiveness.
• Maintain organized record keeping systems and tracking tools that support data integrity, financial accountability, and timely access to records for audits, monitoring, reporting, and program reviews.

Knowledge, Skills & Abilities:

• Strong knowledge of healthcare billing codes, regulations, and procedures.
• Knowledge of medical billing processes and ability to perform billing tasks.
• Proficiency in Microsoft Excel.
• Excellent analytical and problem-solving skills.
• Excellent organizational, communication, and interpersonal skills.
• Ability to maintain a high level of accuracy and attention to detail.
• Ability to work independently while collaborating effectively as part of a team.

Minimum Qualifications:

• Minimum of five (5) years of experience in medical billing, or equivalent combination of education and work experience.
• High school diploma or equivalent, or equivalent learning attained through experience required.

Preferred Qualifications:

• Preferred experience in medical billing within a Ryan White program, hospital/clinic setting or other HIV/AIDS service organization.
• Working knowledge of ICD-10 and CPT coding.
• Experience using Microsoft Excel for data analysis and reporting.
• Familiarity of billing operations at the University of Arizona.

FLSA - Non-Exempt

Full Time/Part Time - Full Time

Number of Hours Worked per Week - 40

Job FTE - 1.0

Work Calendar - Fiscal

Job Category - Organizational Administration

Benefits Eligible - Yes - Full Benefits

Rate of Pay - $22.77 - $28.46

Compensation Type - hourly rate

Grade - 6

Compensation Guidance - The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represents a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level - OC3

Job Family - Administrative Operations

Job Function - Organizational Administration

Type of criminal background check required: - Name-based criminal background check (non-security sensitive)

Number of Vacancies - 1

Contact Information for Candidates - Gerry Flores, View email address on click.appcast.io

Open Date - 7/29/2026

Open Until Filled - Yes

Documents Needed to Apply - Resume and Cover Letter

Special Instructions to Applicant - Application: The online application should be completed in its entirety. Blank or missing information may be considered an incomplete submission. Cover Letter: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).