Housekeeper (Guest Room Attendant) - Extended Stay America

Job Description Job Title: Housekeeper Reports to: General Manager FLSA Status: Non-Exempt Location: On-Site Direct Reports: None Department: Property Operations JOB SUMMARY: The Housekeeper is responsible for delivering a clean, safe, and welcoming environment for all guests. This role focuses on both deep cleaning and maintaining occupied guest rooms for extended-stay guests. Housekeepers play a key part in delivering the quality standards of the property and ensuring guest satisfaction through attention to detail and consistent service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clean guest rooms according to property standards, including floors, bathrooms, kitchenettes, and furnishings. Perform deep cleans on rooms after guest departure, including all surfaces, linens, and appliances. Replenish linens, towels, toiletries, and other room supplies. Remove trash, clean floors, dust surfaces, sanitize bathrooms, and restock housekeeping carts. Report room maintenance issues, safety concerns, or damages to the General Manager. Ensure housekeeping carts and storage areas are kept organized and secure. Maintain cleanliness and sanitation of common areas as assigned (e.g., hallways, stairwells, lobbies). Follow all safety procedures, including proper use of cleaning products and PPE. Perform other job duties as assigned. QUALIFICATIONS: High school diploma or equivalent preferred. Previous housekeeping or janitorial experience a plus but not required. Ability to read and follow instructions in English. Must be legally authorized to work in the United States without current of future visa sponsorship. Employment is subject to E-Verify verification. EXPECTATIONS: Maintain a professional appearance and deliver service in line with company values. Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays, with flexibility to support additional coverage when needed. Follow all safety, security, and operational procedures as trained. Maintain confidentiality of guest information and company data. Demonstrate adaptability in a fast-paced environment with changing priorities. Work as part of a team and support shared property goals. PHYSICAL REQUIREMENTS: Must be able to stand, walk, bend, kneel, and climb stairs for extended periods during a shift. Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry bags, cleaning equipment, mattresses). Must be able to use hands and arms for sweeping, mopping, wiping, and other repetitive tasks. Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe environment for guests and staff. Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus. May be exposed to cleaning chemicals, odors, dirt, dust, and varying indoor or outdoor temperatures. Must be able to perform the essential job functions with or without reasonable accommodation. J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. J&P participates in E-Verify