Account Manager

Account Manager

FUJIFILM Electronic Materials, U.S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity for an Account Manager!

The Account Manager will work closely with the Global Account Manager to execute account strategies, strengthen customer relationships, support technology engagements, and identify opportunities for business growth.

This role will serve as a key interface to our customer US-based stakeholders, while coordinating with internal teams to support customer requirements and strategic objectives.

This opportunity can be located in either Mesa, AZ or Boise, ID.

Company Overview

FUJIFILM Electronic Materials, U.S.A. fuels innovation in the semiconductor industrywhere chemistry meets technology. Our advanced materials and formulations enable manufacturers to build the microchips that power Artificial Intelligence, computers, electric vehicles, smartphones, and more.

We're a global business-to-business supplier of chemical formulations and advanced materials used for manufacturing and packaging semiconductors. Our chemical formulations allow top manufacturers to produce microchips that both power and connect our digital world. Think you've got what it takes to build a more connected world? Then connect with us today and challenge the boundaries of what's possiblefor the world and your future.

We have six U.S. manufacturing and Research & Development facilities, located in: Mesa, Arizona; Castroville, California; Hollister, California; Carrollton, Texas; and North Kingstown, Rhode Islandeach offering unique local experiences, from vibrant cultural scenes to historic charm.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles."

Job Description

Key responsibilities for this role include:

• Work closely with the Global Account Manager to execute account strategies and support business objectives.
• Serve as the primary day-to-day commercial interface for US-based customer organizations.
• Develop and maintain relationships with key Strategic Account stakeholders across Technology Development, Procurement, Engineering, Operations, and Quality functions.
• Act as the primary interface to the strategic account's technology development organization, supporting product evaluations, qualification activities, technology roadmap discussions, and future technology opportunities.
• Identify emerging business opportunities and support customer adoption of new products and technologies.
• Coordinate customer engagement activities and facilitate alignment between account stakeholders and FFEM functional teams.
• Support commercial discussions, pricing reviews, contract activities, and customer business reviews in partnership with the Global Account Manager.
• Gather and communicate customer requirements, market intelligence, competitive information, and business developments to internal stakeholders.
• Coordinate resolution of customer issues and facilitate communication between the customer and FFEM technical, manufacturing, supply chain, and commercial teams.
• Support strategic account initiatives related to customer expansion plans.
• Provide regular account activity updates, customer feedback, and opportunity assessments to the Global Account Manager and FFEM leadership.

Requirements

• Bachelor's degree in Chemical Engineering, Materials Science, Chemistry, Semiconductor Engineering, Electrical Engineering, or related technical discipline required.
• Minimum 5-8 years of experience in semiconductor materials, specialty chemicals, technical sales, account management, process engineering, technology development, or related customer-facing roles.
• Demonstrated ability to engage with semiconductor Technology Development, R&D, Process Integration, or Materials Engineering organizations and translate technical requirements into business opportunities.
• Strong understanding of semiconductor fabrication processes and materials utilized in leading-edge device manufacturing.
• Ability to effectively engage technical, operational, procurement, and executive stakeholders.
• Proven leadership, communication, negotiation, and strategic planning skills.
• Strong appreciation of regional business cultures and the ability to adapt communication and engagement strategies to diverse customer audiences.
• Ability to travel up to 50% domestically and internationally as required
• Fluent in English written and oral language is required, proficiency in Mandarin is desirable

Preferred Qualifications

• Experience supporting semiconductor materials such as CMP slurries, cleans, formulations, photoresists, wet chemicals, or advanced process materials.
• Experience working directly with customer Technology Development (TD), R&D, Process Integration, or Materials Engineering organizations.
• Existing semiconductor industry network and customer relationship experience.
• Experience managing strategic global accounts with significant annual revenue responsibility.

Additional Requirements

• Resilience - Ability to adapt to workplace challenges, maintain professionalism, and manage responsibilities effectively.
• Communication - Capacity to clearly and professionally exchange ideas, interact respectfully with colleagues and customers, and foster positive workplace relationships.
• Reasoning & Decision Making - Ability to analyze information, follow verbal and written instructions, and make logical, sound decisions.
• Comprehension - Capability to understand and complete tasks as assigned and solve problems effectively.
• Organizational Skills - Competence in managing multiple priorities, maintaining accuracy, and staying focused despite potential workplace distractions.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (View email address on click.appcast.io).