Support Engineer

Job Description Provide ongoing maintenance and support for existing IT infrastructure, including servers, networks, desktops, laptops, printers, and specialized manufacturing equipment. Troubleshoot and resolve hardware, software, and network issues to ensure minimal downtime and smooth operations. Deliver technical support and coaching to junior IT staff, as needed. Act as a subject matter expert on infrastructure systems, supporting divisional and corporate IT projects as needed to completion. Administer and support key systems such as Active Directory, SCCM, Group Policy, virtualization platforms (VMware/Hyper-V), SQL databases, and virtual desktop infrastructure. Ensure compliance with IT security policies, government regulations, and data privacy standards. Collaborate closely with division IT manager, Infrastructure lead, and end-users to communicate status updates, resolve issues, and implement improvements. 30-35hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 2-5 years experience as a tier 2 engineer Bachelor degree Intune SCCM/PXE Windows 11 Windows OS upgrades (workstation) Ticketing Systems (ServiceNow) Networking IPv4 Basic network commands Azure Microsoft cert Agile #J-18808-Ljbffr