Project Assistant

Job Description

Job Description

Operations & Reporting Specialist

Are you someone who enjoys solving puzzles, analyzing data, and making processes run more smoothly? Do you thrive in a fast-paced environment where no two days are exactly alike? If so, we'd love to hear from you.

Our client is seeking a detail-oriented Operations & Reporting Specialist to join their team and provide critical back-office support. This position offers a unique blend of reporting, data analysis, process improvement, and administrative operations, making it an excellent opportunity for someone who enjoys both analytical and hands-on work.

What You'll Do

• Pull, compile, and analyze reports from multiple systems
• Export and manipulate data in Excel to identify trends, discrepancies, and missing information
• Investigate and resolve reporting and system-related issues
• Perform data entry and system updates with a high degree of accuracy
• Maintain customer warranty and service program records
• Utilize Excel functions such as VLOOKUPs, formulas, filtering, sorting, and duplicate identification
• Support special projects and operational initiatives as needed
• Assist with incoming mail processing and other administrative functions
• Ensure assigned tasks are completed accurately and on schedule
• Identify process improvements and proactively recommend solutions
• Provide guidance and support to newer team members when needed

What We're Looking For

• Strong problem-solving and critical-thinking abilities
• Exceptional attention to detail and accuracy
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite
• Ability to analyze data and investigate discrepancies independently
• Comfortable learning new software systems and business processes
• Flexible mindset with a willingness to jump into a variety of tasks
• Strong organizational skills and ability to manage multiple priorities
• Self-motivated, focused, and deadline-driven
• Team-oriented with strong communication skills

Preferred Qualifications

• Experience in reporting, operations, data management, or administrative support
• Background in team leadership, training, mentoring, or coordinating work among team members
• Experience working with multiple databases, systems, or reporting platforms

Why This Opportunity?

This is an excellent opportunity for someone who enjoys digging into data, solving operational challenges, and making a meaningful impact behind the scenes. You'll work closely with leadership, gain exposure to multiple business functions, and play a key role in ensuring the organization's operations run efficiently and accurately.

• At least 1 year of experience in data entry, administrative support, sales support, or a similar office-based role.
• Strong working knowledge of Microsoft Excel, including the ability to enter, track, and manage data accurately.
• Fast and precise typing skills with a consistent focus on data quality.
• High level of attention to detail and the ability to identify errors or incomplete information quickly.
• Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
• Reliable attendance and a dependable work ethic in a fully onsite setting.
• Proficiency with Microsoft Word and general office systems, with the flexibility to assist on special projects as needed.