Production Control Analyst

Job Title

Oversee and maintain data integrity and reporting structures within key internal systems (Smartsheet, Tableau, and ERP).

Job Description

Essential Responsibilities:

• Coordinate weekly monitoring of system information, perform reconciliation, and escalate technical discrepancies to relevant leads to support the delivery and communication to the HDNU and Services organizations.
• Execute analysis activities aligned with operational needs to provide accurate reporting and visibility to the production control team and leadership.
• Communicate system health and reporting status regularly to stakeholders.
• Oversee the maintenance of Smartsheet platforms, ensuring workflows, sheets, and dashboards are accurate and functioning correctly for end-users.
• Manage system record additions/modifications in ERP, ensuring data integrity and collection of required documentation.
• Develop and maintain standard work documentation and drive lean initiatives with a focus on identifying and eliminating transactional waste.
• Manage exports and reporting submissions to support performance tracking and operational objectives.
• Support system administration tasks, ensuring all outputs and records are accurately maintained within the organization's reporting tools.
• Monitor system quality, proactively identifying risks, resolving errors, and escalating as necessary to ensure reliable reporting.

Required Qualifications:

• Education: Bachelor's degree from an accredited university or college.
• Experience: Minimum 5+ years of professional experience in analysis, system reporting, and operational support.
• Technical Proficiency: Minimum 5+ years of experience working with Smartsheet, Tableau, and ERP systems. Advanced skills in Microsoft Excel and related visualization/reporting tools.
• Proven Track Record: Experience supporting KPI tracking and operational reporting. Proven ability to maintain workflows to reduce manual effort, improve accuracy, and support management decision-making.
• Language: English (Mandatory).

Desired Characteristics:

• Previous experience in a data operations environment.
• Demonstrated commitment to Lean methodology and continuous improvement.
• Exceptional attention to detail and strong organizational/planning skills.
• Ability to operate proactively with a sense of urgency and perform under pressure.
• Strong problem-solving, written, and verbal communication skills.
• Ability to work effectively in a cross-functional, matrixed organization.
• Demonstrated resourcefulness and self-starter mindset.