Field Service Representative

Field Service Representative

Job details

General information

Entity

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.

Safran Landing Systems is the world leader in landing gear, wheels & brakes, and associated systems for civil and military aircraft and helicopters. We master the entire lifecycle of our products, from design and manufacturing through to maintenance. Did you know that every second, somewhere in the world, an aircraft lands using one of our systems?

Would you like to grow in an international, stimulating and supportive environment within a human-sized company? Join us! Become one of our 8,000 passionate employees worldwide.

Don't meet 100% of the requirements? That's not a barrier for us. Above all, we're looking for creative and committed people!

Reference number

View phone number on click.appcast.io

Job details

Domain

Performance and Support

Job field / Job profile

Customer services and support - Field representative

Job title

Field Service Representative

Employment type

Permanent

Professional category

Technician

Part time / Full time

Full-time

Job description

HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a Safran employee, you'll contribute to meaningful projects that shape the future of aerospace.

This position requires access to technologies and hardware subject to US national security based export control requirements. All applicants must be US Citizens, or otherwise authorized by the U.S. Government. No company sponsorship will be offered.

What we offer:

• Competitive salaries

• Paid holidays

• Recognition programs

• Comprehensive benefits

• Retirement (401K) plans with employer match

• Professional development opportunities

• Tuition assistance

• Over 300 career paths across global sites

Work Culture:

At Safran, we foster a respectful and inclusive workplace where diverse perspectives are valued. We support sustainable career journeys and encourage employees to explore multiple paths for growth. Collaboration is essential to our success, and we are committed to helping every team member thrive. We engage with our communities through educational programs, outreach initiatives, and career events, inspiring future talent to join our mission.

Join Safran Landing Systems, where you can look to the skies and say “we did that.”

Safran Landing Systems is seeking a Field Service Representative to join our team in Mobile, Alabama. In this customer-facing role, you will provide technical expertise and hands-on support for landing gear, wheels, brakes, systems, and equipment at a major aircraft final assembly line operating in a Part 21G environment. You will play a critical role in supporting aircraft delivery schedules, ensuring customer satisfaction, and representing Safran's commitment to safety, quality, and service excellence.

Role & Responsibilities:

As a Field Service Representative, your main task will be to prepare, perform and record interventions on Aircraft such as:

• Diagnose and correct defects, discrepancies, or damage reported by the customer

• Embodiment of design change or specific upgrades and retrofits

• Removal and replacement of components

• Completion of travelled work

• Execution of vendor assist (customer requested support)

You will represent Safran Landing Systems to our customers and maintain a professional image in line with Safran standards.

You will be part of a local team of 7 Field Service Representatives located in proximity to our customers' facilities.

This role offers a unique opportunity to work directly at an aircraft final assembly line, collaborating with customer personnel, engineering teams, and field support specialists while gaining exposure to advanced landing system technologies.

But what else? (advantages, specificities, etc.)

Safran Landing Systems is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email View email address on click.appcast.io or call View phone number on click.appcast.io. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Candidates for positions with Safran Landing Systems must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire.

Relocation assistance is not offered for this position.

Candidate skills & requirements

Your scope of activity will be a mix of activities between

• Office (consult drawings or documentation, record detailed information of completed interventions, reporting, manage spare parts stocks, chemicals and tools, etc)

• Hands-on aircraft maintenance and technical intervention

• Document routine activities along with root cause/fault isolation

Skills & Requirements:

Experience/Education/Certification Required:

Licensed AME/A&P or equivalent experience strongly preferred

3 to 5 years of experience in aircraft maintenance

Ability to read and understand drawings, manuals, and other technical documentation

High school diploma or GED

High Proficiency in using computers and Microsoft products

Good knowledge of mechanical and hydraulic systems (landing gear experience beneficial)

Ability to self-inspect work and strong attention to details

Available to travel at short notice and be prepared to be in the field for extended periods if necessary

Available to work overtime, weekend and holidays to support the customer's planning if required

Customer-focused approach (anticipating needs and providing prompt responses)

Strong interpersonal skills and ability to work well in a team environment.

Ability to adapt to continuously changing work conditions while ensuring safe work practices

Valid driver's license

Physical/Environmental Scope of Position:

Vocal communication, hearing, and visual acuity are required for safety, direction, and the exchange of ideas in the industrial environment

Subjected to inside environmental conditions, noise, vibration, oils, and other related industrial hazards

Work in confined spaces and wear a respirator PAPR equipment

Must demonstrate the physical capacity to lift, push or pull up to 50 lbs as required

Frequent travel to support on-site Airframer is required

Languages:

Excellent spoken and written communication in English

Annual salary

Starting at $79,000 annaully

Job location

Job location

North America, United States, Alabama, Mobile

City (-ies)

Mobile

Applicant criteria

Minimum education level achieved

High School Diploma/GED Equivalent

Minimum experience level required

More than 5 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes