Clinical Leader RN- Faulkner Endoscopy Triage

Site: Brigham and Womens Faulkner Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary Clinical Leader: The Clinical Leader Participates in planning organizing implementing and evaluating patient care and developing programs to support clinical care consistent with the mission and goals of Brigham & Womens Faulkner Hospital as well as the requirements of JCAHO and other applicable federal state and local regulatory and/or accrediting agencies. Responsibilities include participation in oversight and operation of the patient care area ensuring quality patient care for patients in the following age groups: adolescents adults and geriatrics. The Clinical Leader will also ensure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

The Endoscopy Triage Clinical Leader collaborates with Nursing Administrative and Provider leadership in planning organizing implementing and evaluating patient care and developing programs to support clinical care consistent with the mission goals and professional practice model of Brigham & Womens Faulkner Hospital as well as the requirements of applicable federal state and local regulatory and/or accrediting agencies. With skills spanning all areas of endoscopy practice the Clinical Leader will drive the development and use of evidence-based practice information system structures and processes to support the highest quality most efficient patient care. Responsibilities include participation in oversight and operation of the patient care area and ensuring quality care for patients across the lifespan. Central goals of this role are to enhance the productive meaningful use of information systems new technology and practice standards to benefit staff patients families and the organization; strengthen collaboration between all Endoscopy areas the Brigham Health Endoscopy group and other hospital units to support optimized patient flow and excellent patient experience. Assists Nursing Administrative and Provider leadership in translating the philosophy objectives policies and procedures of the hospital and nursing service into effective action and assures the practice of the Patient and Family Centered Care Model in an environment that exemplifies evidence-based best practice.

BSN required.
Current Faulkner endoscopy triage experience of at least one year required
MSN or relevant level of clinical expertise in a health-related field preferred.
Does this position require Patient Care Yes

Essential Functions -Clinical Leader:
1. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies safety risks and takes appropriate action.
Assures compliance with safety standards by assessing staff and patient needs and taking appropriate action.




2. ORGANIZATIONAL ETHICS
Maintains and promotes an atmosphere which reflects the mission and values of the organization. Respects and supports a culturally diverse staff and patient population.
Acts as a patient advocate: supports and implements procedures for resolving ethical conflicts and patient rights.




3. COORDINATOR OF RESOURCES
Staffs appropriately based on census and acuity. Utilizes resources to meet Departments educational needs.

4. COORDINATOR OF INFORMATION
Assures comprehensive documentation based on unit-specific and hospital-based criteria. Evaluates documentation and follows up with staff
Demonstrates a working knowledge of hospital information systems by ensuring cross-departmental communication of organizational information.
Maintains a system for communication with manager and staff of assigned units.
Meets deadlines for projects and reports.




COLLABORATIVE INTERDISCIPLINARY CARE
Fosters collaboration of health care team members to provide interdisciplinary patient care.
Participates in unit department and/or interdisciplinary committees.
Role models effective communication teamwork and mediations as appropriate.




PATIENT/FAMILY EDUCATION
Supports and facilitates patient/family age appropriate education into orientation in-services and continuing education. Develops and implements patient/family teaching protocols and materials if appropriate.




COMPETENCY
Identifies trends and competency needs of staff based on staff input.
Supports compliance with hospital nursing and unit specific competencies (orientation and annual) by developing a system for monitoring competencies. Coordinates with Nursing Director and staff development to provide method and content for annual competencies.
Evaluates competency of non-licensed personnel in collaboration with Nursing Director.




QUALITY IMPROVEMENT
Demonstrates knowledge of principles of SEAQ /performance improvement and customer service. Participates in development and implementation of the QI plan for the area.
Supports and revises patient care based on QI results and current research data.
Ensures quality assurance in all aspects of patient nursing care.

PATIENT CARE
Acts as a clinical resource to staff by: Evaluating patient care outcomes based on age-specific needs; Recommending changes in practice based on current research data; Developing and promoting patient care standards
Assists staff to problem solve and respond to psychosocial needs of patients and families and takes appropriate action.




CONTINUUM OF CARE
Facilitates patient information across departments systems and other facilities.

Supervisory/Managerial Responsibilities (Y/N): Yes: Evaluates non-licensed staff
Includes Budgetary Responsibilities (Y/N): Yes

-ED:
1. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies safety risks and takes appropriate action.
Assures compliance with safety standards by assessing staff and patient needs and taking appropriate action.




2. ORGANIZATIONAL ETHICS
Maintains and promotes an atmosphere which reflects the mission and values of the organization. Respects and supports a culturally diverse staff and patient population.
Acts as a patient advocate: supports and implements procedures for resolving ethical conflicts and patient rights.




3. COORDINATOR OF RESOURCES
Staffs appropriately based on census and acuity. Utilizes resources to meet Departments educational needs.

4. COORDINATOR OF INFORMATION
Assures comprehensive documentation based on unit-specific and hospital-based criteria. Evaluates documentation and follows up with staff
Demonstrates a working knowledge of hospital information systems by ensuring cross-departmental communication of organizational information.
Maintains a system for communication with manager and staff of assigned units.
Meets deadlines for projects and reports.




COLLABORATIVE INTERDISCIPLINARY CARE
Fosters collaboration of health care team members to provide interdisciplinary patient care.
Participates in unit department and/or interdisciplinary committees.
Role models effective communication teamwork and mediations as appropriate.




PATIENT/FAMILY EDUCATION
Supports and facilitates patient/family age appropriate education into orientation in-services and continuing education. Develops and implements patient/family teaching protocols and materials if appropriate.




COMPETENCY
Identifies trends and competency needs of staff based on staff input.
Supports compliance with hospital nursing and unit specific competencies (orientation and annual) by developing a system for monitoring competencies. Coordinates with Nursing Director and staff development to provide method and content for annual competencies.
Evaluates competency of non-licensed personnel in collaboration with Nursing Director.




QUALITY IMPROVEMENT
Demonstrates knowledge of principles of SEAQ /performance improvement and customer service. Participates in development and implementation of the QI plan for the area.
Supports and revises patient care based on QI results and current research data.
Ensures quality assurance in all aspects of patient nursing care.

PATIENT CARE
Acts as a clinical resource to staff by: Evaluating patient care outcomes based on age-specific needs; Recommending changes in practice based on current research data; Developing and promoting patient care standards
Assists staff to problem solve and respond to psychosocial needs of patients and families and takes appropriate action.




CONTINUUM OF CARE
Facilitates patient information across departments systems and other facilities.

Supervisory/Managerial Responsibilities (Y/N): Yes: Evaluates non-licensed staff
Includes Budgetary Responsibilities : Yes

-Endoscopy :
1. LEADERSHIP
Provide care across the lifespan and across all populations with an emphasis on health promotion and risk reduction.
Recognize and model the value of the pursuit of new knowledge and skills.
Acquire the latest knowledge and skills to change healthcare practices and outcomes.
Delegate and manage nursing resources and serve as a leader and partner of the interdisciplinary healthcare team.
Make use of all available technology to teach clients and healthcare professionals using evidence-based principles and strategies.
Use information systems and technology integrate information and data to better ensure optimal client outcomes.
Identifies safety and practice gaps and collaborates with nursing and medical leadership to address gaps.
Provides constructive consistent professional feedback to enhance team communication and safety.
Work collaboratively with leaders to ensure environmental and team compliance with regulatory standards at all times.

2. PATIENT CARE
Clinical Practice:
o Demonstrates clinical expertise integrating nursing theory and practice.
o Collaborates with nursing and interdisciplinary team members to ensure safest most efficient patient flow through all clinical areas.
o Employs evidence-based practice in decision-making and patient care. Coordinates and directs patient care to ensure patients needs are met and hospital policy is followed.
o Utilizes the nursing process for the delivery and management of patients care across the continuum of care appropriate to the developmental age of the patient population.
o Collaborates with nurses and other members of the health care team to optimize plan of care.
o Develops and monitors systems that promote and support top of license professional nursing practice.
o Interacts with staff nurses to assess the care provided and the nurses capabilities to provide care in changing circumstances.
o Provides consultation to patients family members and nursing staff as issues arise regarding the patients hospitalization or care experience.
o Acts as a clinical resource to staff by: A. Evaluating patient care outcomes based on age-specific needs. B. Recommending changes in practice based on current research data. C. Developing and promoting patient care standards.
o Assists staff to problem solve and respond to psychosocial needs of patients and families and takes appropriate action.
o Maintains open communication with managers/directors and clinical leads whose departments provide support services to the clinical area to ensure the appropriate level of service at all times.
o Demonstrates the ability to be flexible organized and function well under stressful situations.
Information Systems:
o Leads development standardization coordination and maintenance of clinical areas electronic structures data sources and processes.
o Assesses opportunities for improvement in use of electronic health record data sources and other electronic tools to enhance safety quality patient and staff experience.
o Leads development of data infrastructure to guide quality improvement.
o Supports change management around adoption of new tools processes and workflows.
o Works collaboratively with leaders to develop Departmental reference website for staff use.
o Works collaboratively with leaders to support adoption of new technologies.
Quality Improvement:
o Utilizes the quality assurance and performance improvement process to assess the response to nursing care from patients families and others.
o Uses clinical skills to provide ongoing assessment and evaluation of nursing care.
o Collaboratively leads development and implementation of the QI plan for the area considering evidence-based practice the IOMs Six Aims for improving health care knowledge of principles of performance improvement and customer service.
o Supports and revises patient care based on QI results and current research data. Ensures quality assurance in all aspects of patient nursing care.
Staffing:
o Proactively evaluates and communicates with Nurse Director the changing needs of the unit including staffing requirements.
o Collaborates with Clinical Leaders across Ambulatory and Procedural settings to optimize use of shared resources.
o Collaborates with Nurse Director to staff appropriately based on census and acuity. Utilizes resources to meet Department needs.

3. COLLABORATION
Collaborates with other members of the unit management and medical staff in developing practice guidelines competencies and unit specific procedures. Fosters collaboration of health care team members to provide excellent innovating interdisciplinary patient care.
Cultivates and strengthens collaborative relationships with leads and staff from all hospital units.

4. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies safety risks and takes appropriate action. Assures compliance with safety standards by assessing staff and patient needs and taking appropriate action.

5. STAFF DEVELOPMENT
Identifies individual and team learning needs and collaborates with nursing administrative and medical leadership to develop learning and development interventions to address identified knowledge/practice gaps.
Communicates and consistently supports the philosophy and goals of the unit department and hospital.
Supports orientation and preceptor programs.
Assists in the development and implementation plan of performance improvement activities.
Assists in developing and operationalizing mechanisms for data collection related to quality indicators and other unit initiatives.
Promotes staff participation in unit and hospital committees/task forces and serves on appropriate committees/task forces.
Delegates appropriately to others in accordance with job description and competency level.
Supports the ongoing development of staff through coaching mentoring and role modeling.
Collaborates with other members of leadership team in providing appropriate educational opportunities for licensed and unlicensed personnel.




6. PROFESSIONAL DEVELOPMENT
Participates in and provides leadership to departmental and hospital committees as requested.
Assists in the development of practice initiatives through unit-based group activities.
Enhances own professional growth and development through participation in educational programs keeping current with literature in-service meetings and workshops.




7. PATIENT/FAMILY EDUCATION
Supports and facilitates patient/family age-appropriate education into orientation in-services and continuing education.
Develops and implements patient/family teaching protocols and materials if appropriate.

8. CONTINUUM OF CARE
Facilitates patient information across departments systems and other facilities using the electronic health system and other resources.

Qualifications

Education
Bachelors Degree Nursing required and Masters Degree Nursing preferred

Licenses and Credentials
Registered Nurse in Massachusetts

ACLS and BLS certification required

Experience
Clinical Leader: Endoscopy: experience in Endoscopy/ Gastroenterology Nursing 2-3 years recent demonstrated history of successful functioning in the triage role Demonstrated history of leadership in enhancing electronic resources to support patient care

Knowledge Skills and Abilities
- Clinical Leader: Adheres to all C.A.R.E. standards Meets all expectations of staff nurse job description Strong interpersonal and communication skills Works with the Nursing Director to evaluate practice recommend change and identify outcomes related to nursing practice Able to plan and implement educational opportunities Act a resource and mentor

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

1153 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$46.86 - $105.50/Hourly

Grade

RN3510

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2810 Brigham and Womens Faulkner Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Senior IC