Compliance Inspector

Description

Job Overview:

The Community Standards Inspector is responsible for the day-to-day servicing of Associations by providing a variety of compliance services. Provides support to the Community Managers by processing the non-compliance and architectural guidelines inspections and procedures in accordance with company policies and procedures, NRS 116, and the governing documents of the association.

Compensation: $20-$21 per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, certifications, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Monitor and address resident violations as necessary.
• Conduct final inspections and finalize reports.
• Coordinate meetings with Community Managers and Board Members as needed for property inspections.
• Review the daily Inspection Workflow and Violation Tracking Tool to ensure tasks are completed on schedule.
• Communicate any calendar changes promptly to the direct supervisor.
• Utilize an internal system to create new violations and advance existing ones according to community policies.
• Maintain a strong working knowledge of the company database, particularly the Violation module.
• Keep an organized Inspection File for each community, including a map, directions, relevant email correspondence, and an Inspection Checklist.
• Review and familiarize yourself with the community-s Use Restrictions, Penalty Policy, and Rules and Regulations for each assigned association.
• Ensure consistent use and maintenance of systems across all properties.
• Attend occasional Board Meetings to discuss homeowner violations or concerns.
• Prepare correspondence and letters as required.
• Upload property inspection reports to the internal system.
• Maintain an organized workspace.
• Complete assigned company training, attend all mandatory functions and adhere to company operational standards.
• Work occasional hours in the office as needed.
• Interpret road and parcel maps for community associations.
• Retrieve the assessor-s maps and directions as necessary from online resources.
• Perform other duties as assigned.

Skills and Qualifications:

• Ability to work under tight deadlines and consistently meet deadlines.
• Exhibit professionalism, professional attire, and demeanor at all times.
• Maintain reliable transportation to the community and perform inspections.
• Demonstrates effective communication skills consisting of oral, written, and listening skills.
• Demonstrates problem-solving abilities.
• Ability to draft correspondence and respond to inquiries and client concerns effectively and independently in a timely fashion (per company policy- within 24 hours).
• Must be proficient with computer and software programs needed for the specific position.
• Demonstrates organizational skills and ability to independently prioritize daily workload.
• Must have a minimum typing speed of 40 WPM.
• Must be able to work well with the public and other departments. Must be able to work in a team atmosphere and provide excellent customer service to external and internal customers.
• Must work effectively with co-workers, customers, and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables, and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or another respectful identifier, and; respecting the diversity of our workforce in actions, words, and deeds.
• Valid driver-s license and a clean driving record.
• A clean and well-kept vehicle is necessary for client interactions and representing the company.
• Must have a smartphone with photo capabilities and an internet connection for job duties.

Education and Experience:

• High school diploma or equivalency required.

Physical Requirements:

• Must be mobile enough to walk the facilities, including up and down stairs and exterior pool, landscape, parks, and recreational areas, and navigate uneven surfaces.
• Must be mobile enough to move around during outside events, stand for long periods of time, and lift up to 35 pounds.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to hear place and receive telephone calls and use a voicemail system. Talking and hearing occur continuously in this position.
• Must have a full range of neck motion in order to inspect properties.
• Must be able to drive in a private vehicle.

Work Location : Reno, NV

Work Hours: Monday to Friday

What We Offer:

• 10 company paid holidays
• Medical, dental, vision
• HSA and FSA
• Company-paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

About us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io .

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io ; we will respond in accordance with Local Law 144, within 30 days.