Facilities & Maintenance Manager

Facilities And Maintenance ManagerMuseum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.The Facilities and Maintenance Manager plays a key role in overseeing all facility-related operations and routine maintenance at the Museum of Ice Cream, ensuring that the museum building, mobile food trucks, warehouses, and pop-up structures are safe, well-maintained, and efficient. This role is responsible for preserving infrastructure quality, optimizing space and equipment usage, and managing operating costs within set guidelines. Additionally, the Facilities and Maintenance Manager ensures that all operations adhere to brand and industry standards, comply with health and food safety regulations, and align with the organization's values as defined by the General Manager and Operations Leadership Team.The role also involves supervising Facilities team members and assisting in training the Service Team, ensuring high standards of facility upkeep and enabling guest-facing teams to deliver seamless and exceptional experiences. In fulfilling your roles and responsibilities as a manager, it is also expected that you uphold and model our culture, values, and standards of conduct.Your day-to-day:Facilities & Project ManagementIdentify, diagnose, and address day-to-day maintenance repairs & issues involving museum assets including electrical, plumbing, construction and other miscellaneous equipmentDevelop a plan for ongoing maintenance and improvement in building management, including recurring or common issuesEnsure 100% compliance with health and safety laws & provisionsProvide daily reports with detailed plan of actionDocument and provide visibility to the Director of Facilities of damage or issues with the site or facilitiesParticipate and support management of special projects as required to improve the museum and its facilitiesCreate and maintain an active database of vendors and contractors necessary for day-to-day operations, building repairs & facilities improvementsRelationship management of all vendors + contractors including contract negotiation for projects and timely & accurate invoicingAct as liaison and maintain a healthy partnership with contractors and management while managing and ensuring timely completion of all contracted workShow Quality Assurance & MaintenanceOperates, maintains and safeguards the technical assets of the Museum, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilitiesAssists with the preparation and control of production budgetsCoordinate receiving, packing & unpacking, handling, exhibition, organization, and storage of various elementsMaintaining full inventory of tools and tool carts for resets and installations; maintaining necessary inventory and orders specialized supplies to suit the needs of the Clean Team and special projectsCommunicate all physical changes to Facilities and Production leadership for visibility and approvals in order to keep all units uniform.Daily Operations & LeadershipSupport the hiring of Facilities & Maintenance and Service Team membersProvide additional "on the floor" supervision during installation periodsIdentifying, owning and managing opportunities for continuous improvementProvide support and leadership presence at Museum across all dayparts and weekends as needed, including as a Manager on Duty as neededProvide on-site coordination for delivery shifts, including weekends as neededCompleting & filing daily reports and maintaining building inspectionsCompleting maintenance and preventative maintenance tickets quickly and on time throughout daily operations and any designated 'Reset' daysSupport and install seasonal creative elements as required for the museum in coordination with the Production teamCoordinate with Director of Facilities in preparing the space for monthly building inspectionsJob Type: Full-timePay: $77,500.00 - $95,000.00 per yearMuseum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.