Emulation Hardware Support Engineer

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. Key Responsibilities: Work as a key member of the Technical Operations Hardware team which leads the Hardware Support Process to achieve operational excellence in the Siemens EDA emulation product line installed base. Support emulation products from installation to service retirement. The Hardware Support Engineer will actively engage within the customer base to both install, as well as diagnose and repair hardware while providing related support services. Fulfill our customer's requirements by maintaining system uptime as critical importance. In accordance, quickly resolving hardware issues and improving system reliability through the usage of all resources available. Work jointly with the Operations, Quality, Research and Development, Sales and Application Engineering teams in a global environment. The leading-edge technology of our products requires a broad spectrum of electrical test and software engineering skills. Ensure the technical functionality of any product throughout its life. This includes managing the material dispositions of faulty hardware, maintaining inventory levels of spare components, update systems to ensure accurate and timely data, and communicate with other teams within Siemens EDA. Provide Operations support in working the collection of reports and data to help maintain a global monitoring system. Perform a site surveys at the customer site to ensure electrical and environmental conditions are met prior to hardware arrives. Once hardware arrives, the HSE will be responsible for unboxing, moving, and assembling the entire hardware stack followed by loading software and performing basic initial checkout testing. For service calls, the HSE may sit onsite at a customer location or at a home / Siemens office and be dispatched to travel to customer site(s) on a regular basis. The HSE may also be asked to do basic IT systems administration from time to time. Qualifications: Bachelor’s in electronic or software engineering, or equivalent experience. Must have prior experience in the troubleshooting and repair of complex electronics hardware. Experience with Linux OS as well as Microsoft Windows. Experience with high-speed serial data technology and systems. Skilled in technical communication, analytical problem solving skill, working in team environments. Must have the ability to follow technical directions, both in writing and verbally. Experience in the handling of electronics parts (proper grounding procedures, etc.). Experience working directly with customers. Knowledge of server and network technology is highly desired. Possession of a valid driver’s license and have the flexibility to travel on very short notice regularly. Ability to work in remote customer locations while communicating with multi-disciplinary teams. Physical strength - the ability to move 50 to 70 pounds. Additionally, this is a hands‑on hardware support job requiring one to be on your feet for long hours in a lab/datacenter environment (concrete or other hard floor). Must be able to reach and work in sometimes awkward positions when attaching cables and boards. This position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license. Why us? Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Transform the Everyday with Us #LI-PLM #LI-HYBRID #SWSaaS You’ll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: The pay range for this position is $87,600 - $157,700 annually with a target incentive of 3-5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link: accommodationsfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at View phone number on click.appcast.io. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. Wilsonville, Oregon, United States of America #J-18808-Ljbffr Siemens Mobility