Senior Customer Experience & Issue Resolution Specialist
Apple Oakbrook
Apple in Springfield, USA, is seeking a Senior Customer Service Specialist for the EMEIA Retail online group. The role focuses on inbound income support and order management, handling customer issues from frontline service teams.
Ideal candidates communicate in German and English, bring strong written and verbal skills, and can resolve complex problems. This on-site position emphasizes attention to detail, adaptability, and teamwork in a fast-paced environment.
#J-18808-Ljbffr- ...distinctive and delightful customer experience by providing expert photo services... ...concerns, resolving issues and answering questions to... ...solving customer needs through resolution and follow-through until... ...during times when the Photo Specialist is not scheduled. •...SuggestedWork experience placementSeasonal workFlexible hoursAfternoon shift
$86.7k - $173.3k
...results for millions of people. The Senior Specialist Quality Assurance - Biochemistry leads... ..., and escalating nonconformance issues as appropriate. Conduct risk assessments... ...combination of education and work experience. Minimum 5 years in quality or related...SeniorWork experience placementWorldwide$113.3k - $226.7k
...60 countries. Job Title Senior Specialist Medical Affairs Working at... ...and develops early customer relationships with Fellowship... ...occupational and career development issues of greatest importance to... ...equivalent. ~8+ years training experience in the design/manufacture/...SeniorFor contractorsRemote work$138k - $160k
...SMX is seeking a Senior Program Integration Specialist to join the integrated program... ...program risks, emerging issues, and compliance requirements... .... Required Skills & Experience ~ Required clearance: Ability... ...work experience in a customer-facing role. ~10+ years...SeniorContract workWork experience placementH1bWork at office- ...Senior Oncology Specialist Let's do this. Let's change the world. In this vital... ...be the liaison to our customers by providing clinical knowledge... ...tumors. With decades of experience providing therapies for... ...resolving/triage reimbursement issues, and maintaining product...Senior
- ...Senior Product Support Engineer (Remote) Optomi, in... ...software technologies and customer environments. This... ...software and system-level issues, perform root cause... ...teams to drive resolution. The ideal candidate brings... ...skills, customer-facing experience, and the ability to...SeniorRemote workFlexible hours
- ...CVS Health in Springfield, IL is seeking a Senior Utilization Management Care Coordinator to support complex UM workflows, mentor peers, and drive process improvements in a fast-paced health plan environment. You will collaborate with providers and health plans, manage...Senior
$158.08k - $199.68k
...be based on your skills and experience — talk with your recruiter to... ...brands while enhancing the customer experience. We are seeking a... ...bidding, attribution, identity resolution). Familiarity with first-... ...compensation and full benefits. Seniority level Mid-Senior level...SeniorFull timeContract workImmediate start- ...Troubleshoot post-release production support issues and develop solutions. Develop,... ...directly with the QA team to support defect resolution, validation, and testing of MDM-related... ...: What You Bring ~5+ years of experience in MDM, ETL/ELT, data engineering, or data...Remote work
$47.66k - $88.51k
...for this role must reside in Illinois**** Job Summary Provides senior level support for government contracts activities. Responsible... ...changes. Required Qualifications At least 3 years of experience in Medicaid, Medicare, and/or Marketplace health insurance/government...SeniorFull timeContract workWork experience placementWork at office- ...regarding member and/or provider issues. Key Details: Must be... ...skills, root cause analysis experience, and knowledge of Medicare,... ...Provides timely and appropriate resolutions to escalated issues received... ...and improve the customer experience Maintains up-to-date...Full timePart timeWork experience placementH1bWork at officeRemote workMonday to FridayFlexible hours
- ...Temporary Vendor Escalation Specialist provides operational... ..., coordination, and resolution of supplemental... ...departments to ensure member issues are addressed timely,... ...a positive member experience across supplemental benefits... ...operations, customer service, vendor relations...Temporary work
$51k - $71.4k
...Description: JOB OVERVIEW Repair Specialist II ensures that highly... ...Network rates & times. Issue and verify accuracy of... ...negotiator Superior customer service abilities Superior conflict-resolution skills Must have the... .... EDUCATION AND EXPERIENCE A minimum of five years...Full timePart timeWork at officeRemote workMonday to Friday- ...Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support... ...services. Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience...
$18 - $20 per hour
...seeking a Patient Call Center Specialist to work remotely full... ...ideal candidate will have experience working in a call center... ...identifying and addressing issues and finding resolutions. Digitech’s parent company... ...Determine resolutions to customer issues while adhering to...Full timeWork at officeRemote work- ...Job Description: Title: Senior Account Associate - Commercial... ...: Provide administrative and customer service support to the... ...regarding workload status and any issues. ~ Service Excellence... ...3+ years of customer service experience in the insurance industry...SeniorContract workFor contractorsRemote work
- ...The Conflicts Specialist (Laterals) will prepare conflict check... ...MUST have law firm Conflicts experience ESSENTIAL DUTIES AND RESPONSIBILITIES... ...following through with the resolution of issues; including the ability to... ...reviews, know‑your‑customer checks and client...Remote work
$80k - $120k
..., and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why... ...but not limited to: Employee Relations - Managing workplace issues (investigations, documentation, coaching) and fostering...SeniorContract workWork experience placementWork at officeVisa sponsorship- ...or LinkedIn Page Role: Senior Engagement Manager Employment type: Full Time Experience: 8+ years Location : Remote... ...drive business efficiency and customer experience. The ideal candidate... ...identify potential customer issues and resolve them with speed and...SeniorFull timeContract workRemote workWorldwide
- ...jobs sector in the U.S. The Senior CustomerConsultant will partner... ...pace, and energy. The Senior Customer Consultant will also be... ...coworkers Reporting of team member issues or customer situations End of... ...in any field preferred Experience or study emphasis in biology,...SeniorTemporary workLocal areaFlexible hoursShift work
$24 per hour
...engaged to conduct a search for a Revenue Cycle Specialist on behalf of our client, a growing behavioral... ..., and discrepancies to identify billing issues. Assist with denial analysis and resolution based on experience and project needs. Clean up account records to...Contract workImmediate startRemote workMonday to Friday$35.5 - $53.25 per hour
...coordinating the receipt, investigation, and resolution of discrimination in service delivery... ...to civil rights, equity, and patient experience, representing the Civil Rights team as assigned... ...disability rights, and cultural equity issues in both clinical and organizational...Daily paidFull timeTemporary workPart timeWork at officeRemote workRelocationFlexible hoursShift work$119.25k - $198.75k
...Immunization Specialist Territory: Covers... ...unique needs of the customer base in the given... ...& Barrier Resolution Partner with cross... ...pharmaceutical sales experience Ability to... ...sales experience Senior Immunization... ...quickly identify issues and develop recommendations...Contract workSeasonal workWork at officeLocal areaRelocationShift workNight shift$18.65 - $19.9 per hour
...Records/Health Information Management Specialist Ensemble is a leading provider... ...$18.65 $19.90 /hr based on experience We are seeking a Medical Records... ...routes to the Manager for facility resolution. Promptly reports issues and trends not complying with facility...Part timeLocal areaRemote workFlexible hours- ...Huntress is a remote-first cybersecurity company seeking a Senior Account Executive to own the full mid‑market sales cycle from... ...Product Management, and Account Management to create a smooth customer experience. You bring at least 2 years in strategic software sales, a...SeniorRemote work
$85k - $105k
...agents, assisting in resolving challenging issues, both via meeting and messaging formats... ...in a fast-paced work environment. Experience using influence rather than authority to... ...Geospatial platforms (e.g. Esri ArcGIS) Customer Relationship Management platforms (e.g....SeniorFor contractorsWork at officeLocal areaRemote workAfternoon shift$86.7k - $173.3k
...including cancer. As the Sr. Regional Oncology Specialist, you will be responsible for driving... ...by providing market intelligence and customer insights to regional and national... ...other related field or 4 years relevant experience in lieu of degree5+ years of sales experience...SeniorWorldwideShift work$52.42k - $57.42k
...KnowYourRights Position: Child Welfare Specialist Location: Springfield, IL... ..., mediation, problem resolution, and crisis response by... ...consents and confidentiality issues. Handles all crisis situation... ...three years. Education and Experience Bachelors in a related human...Full timeContract workWork at officeImmediate startWeekend workAfternoon shift- ...? The Patient Access Specialist reflects the mission,... ...to high standards of customer service. This includes... ...Coordinator of extraordinary issues as necessary.... ...initiates appropriate actions/resolutions. Evaluates procedures... ...or medical office experience. Excellent interpersonal...Work at officeLocal areaRelocation packageShift work
- ...their clients. As an RCM Specialist II, you will serve as a... ...a meaningful impact for customers. What You'll Do Submit,... ...on accuracy and timely resolution. Research and resolve claim issues by identifying root causes... ...combination of education and experience. Minimum of 1 year of...Work at office
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