Manager, QA

The Atlantic is looking for a hands-on, strategic QA Manager to build and own our engineering quality practice. We aim to support a more thoughtful American public by powering and expanding our Pulitzer Prize-winning journalism — and we want the products we ship to be worthy of that mission. This is a player-coach role: you will work directly on testing and automation while also developing the processes, standards, and vendor relationships that raise the quality bar across the entire engineering organization.Minimum Qualifications:7+ years of QA experience, with at least 2 years in a lead or senior QA roleHands-on experience with test automation frameworks (Playwright, Selenium, Cypress, or similar)Experience managing QA contractors, vendors, or offshore testing teamsExperience developing or significantly improving QA processes and standards within an engineering organizationStrong understanding of software development lifecycles and agile/CI-CD practicesExperience integrating automated tests into CI/CD pipelines (GitHub Actions or similar)Preferred Qualifications:Experience with JS/TS testing frameworks and React component testingFamiliarity with AI-assisted test generation tools and workflowsBackground in consumer-facing web or mobile productsExperience building a QA practice from an early or low-maturity baselineFamiliarity with performance testing and Core Web Vitals monitoringExperience with visual regression testing (Chromatic, Percy, or Applitools)Familiarity with accessibility testing standards (WCAG 2.2) and toolingExperience using observability and monitoring tools (Datadog, Sentry) as quality signals in productionAs The Atlantic's QA Manager, you will:Own the engineering quality practice: define testing standards, processes, and tooling for the organizationManage the day-to-day relationship with our offshore QA partner and oversee the work of a team of five QA contractorsWork hands-on as a practitioner — designing test strategies, writing automated tests, and contributing directly to qualityPartner with engineering teams across Reader Experience, Membership & Growth, Interactive, and Mobile to embed quality practices into their workflowsDefine and uphold quality standards for AI-powered features, including test approaches for LLM-driven experiences and non-deterministic outputsIntegrate quality gates into CI/CD pipelines to enable fast, confident deploymentsIdentify testing gaps and systemic quality risks across the product and surface them to engineering leadershipEvaluate and recommend QA tooling and automation frameworks as the organization's needs evolveTrack and report on quality metrics and trends to the VP of EngineeringHelp build a culture of shared ownership around quality — not just within dedicated QA, but across how teams workParticipate in on-call rotation (outside of standard business hours) to monitor, troubleshoot, and resolve production incidents, ensuring system reliability and uptime.The role will at times include night, early-morning, and weekend work.As The Atlantic's QA Manager, you are:A practitioner and a strategist: You’re equally comfortable writing test automation and developing org-wide QA strategy. You don’t choose between doing the work and improving the system.AI-fluent: You understand how AI tools are reshaping Quality Engineering both as productivity multipliers in your own workflow and as new categories of features requiring thoughtful testing approaches.Process-minded: You know what a mature QA practice looks like and how to build toward it incrementally in an organization starting from a low baseline.An effective vendor partner: You’ve managed offshore or contractor QA relationships and know how to set expectations, maintain accountability, and get consistent quality output across time zones.Technically capable: You have hands-on experience with automation frameworks and can contribute directly to the codebase. You don’t need to be a full-stack engineer, but you can hold your own in a technical conversation.A collaborator: You embed naturally into engineering teams, earn their trust, and help them take ownership of quality rather than treating QA as someone else’s job.A strong communicator: You can articulate quality risk, test coverage gaps, and process recommendations clearly to both engineers and non-technical stakeholders.Adaptable: You’re comfortable working across different teams, tech stacks, and product areas with varying levels of QA maturity.An interest in the pursuit of truth: You believe in what The Atlantic does and want the products we ship to reflect that.Salary minimum: $145,000; Salary maximum: $165,000This role is based in Washington, D.C. About The Atlantic:The Atlantic has, for more than 160 years, advanced ideas that matter and sparked global conversation on the most important issues of our time. We aim to bring clarity and original thinking to questions of consequence, on topics ranging from politics, the economy, and global affairs to technology, science, and culture. As the third-longest-running magazine in America, we find ourselves at a remarkable moment: one of both continuation and transformation, of upholding our legacy while continuously reinventing ourselves for the future._____________The Atlantic Monthly Group LLC ("The Atlantic") is an Equal Opportunity Employer. The Atlantic is committed to diversity and encourages members of traditionally underrepresented communities to apply, including women, LGBTQ people, people of color, and people with disabilities. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. Job offers to work at The Atlantic are contingent upon the candidate’s successful completion of reference checks and compliance with The Atlantic's COVID-19 vaccination policy. The Atlantic requires all employees to be vaccinated against COVID-19, including subsequent boosters, and submit proof of vaccination status. Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request an accommodation (e.g., an exemption) to this requirement.SummaryLocation: Washington DC - The WharfType: Full time