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Customer Service Representative

$25 per hour

Atrium

Client Overview

Our client, a family-owned pest control business, is seeking a Customer Service Representative to join their team on a temp-to-hire basis. They are growing and looking for someone who can understand and contribute to their mission.

Salary/Hourly Rate

$25/hr

Position Overview

The Customer Service Representative will respond to client requests via phone and email. The hours are Monday through Friday, 8:00 AM to 5:00 PM, with the potential to work from 7:00 AM to 4:00 PM.

Responsibilities Of The Customer Service Representative

  • Answer phone and email inquiries from customers to place orders.
  • Update and maintain order information within the CRM system.
  • Utilize Microsoft Excel for reporting.
  • Handle outbound sales calls to drive business.

Required Experience/Skills For The Customer Service Representative

  • 2+ years of customer service or sales support experience is required.
  • Tech-savvy with proficiency in Microsoft Excel.
  • Ability to handle difficult situations, solve problems, and provide white-glove customer service.
Preferred Experience/Skills For The Customer Service Representative
  • Knowledge of pest control is a plus.
Education Requirements
  • High school diploma is required.
Benefits
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
Vacancy posted 2 days ago
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