Service Team Member: Liner/ Order Taker

Job Description

Job Description

What’s Your gusto? 

At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!

Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

Come join our team and see why we’ve won the AJC's Top Workplace award. We are growing fast, so there’s plenty of room for growth and learning!

We are looking for a Service Team Member: Liner, Order Taker, Cashier for our Downtown location.

Job Summary:

As a Service Team Member, you are responsible for delivering food and providing a premium experience to our guests. You will greet and assist guests with questions and suggestions while taking food orders and ensuring guests are satisfied. You will prepare orders, bag, wrap, label, date, and store food items while following gusto! food preparation standards. The Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment. 

Responsibilities:

• Greet, welcome, and take the order from the guest

• Order/ticket prioritization

• Station cleanliness and sanitation

• Menu knowledge 

• Guest interaction 

• Weigh, measure, and mix ingredients 

• Display professionalism

• Adhere to uniform and personal hygiene standards including wearing non-slip shoes 

• Point-of-sale system knowledge 

• Sense of urgency 

• Third-party delivery system knowledge and operation

• Occasionally drive catering orders (reimbursed for mileage) 

• Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53lbs 

Qualifications & Experience:

• Food service experience is preferred but not necessary  

• Great communication skills 

• Able to work well in a team environment 

• Attention to details

• Punctual, reliable, and trustworthy 

• Ability to multitask 

• Available to work all shifts including opening/closing, weekends, and holidays as needed

• Desire for continuous learning and professional development 

• Must have reliable means of transportation 

Benefits:

• Pay rate: $10-13+ tips

• Tip sharing

• Access to wages before payday

• Flexible scheduling

• Detailed and intentional training

• Team Member food perks

• Fantastic Teammates!