Assistant Property Manager

College Suites at City Station, Troy, NY, US 4 days ago Requisition ID: 1945 Join Our Team! We have an immediate need for full-time Assistant Property Manager to join our team at College Suites at City Station , one of United Group’s professionally managed student housing apartment communities and mixed‑use developments located in downtown Troy. Responsibilities: Establish new relationships, maintaining continuous communication to identify prospect needs and close the prospect, converting into a resident of our community. Tours visitors of the community, shows apartments to interested guests, encourages qualified prospects to apply for residency, closes sale, and assists with the application process as needed. Receives incoming calls and manages them accordingly. Ensures the model apartment and/or vacant unit(s) are ready to be shown to prospective residents. Follows up on leads with regularity. Prepares all necessary packets, materials, and paperwork for move‑ins or move‑outs. Keeps units leased to meet or exceed budget. Prepares and sends out required weekly and/or monthly reporting to necessary stakeholders. Marketing Planning: Responsible for achieving occupancy goals of the property through managing various initiatives, campaigns, programs, and events. Designs and develops marketing plans in accordance with the established budget in collaboration with the Property Manager; executes plan as outlined. Assists in preparation of advertising and marketing materials (letters, newsletters, flyers, brochures, etc.), as well as lease, and move‑in packages. Performs outreach marketing within the surrounding community, establishing relationships with local business partners. Assists in branding the overall property through cutting‑edge marketing campaigns and on‑site promotional events. Makes recommendations to improve marketing and leasing programs. Research + Strategy: Conducts research on new and existing market communities for budgeting and operations purposes. Shops, evaluates, and prepares Quarterly market studies based on competitive properties, analyzing marketability of unit market rates, advertising, signage, decor, amenities, and curb appeal to properly gauge the competitive landscape. Social Media: Uses social media tools to increase exposure, gain brand awareness, and create client loyalty. Resident Management + Service: Assist residents with various needs/requests – i.e., submitting work orders, key access/entry, emergency assistances, etc. Assists in all phases of rent collection process and rent manager program. Communicates all problems or potential issues and makes recommendations to the Property Manager and/or Maintenance. Plans, assists with, and supports on‑site resident events and programming as applicable. Ability to handle any emergencies that may arise on site. Prepares all accounts payable for Property Manager's approval. Prepares all month end reports for Property Manager's approval. Assists in the preparation of the budget. Reports on variances from budget. Prepares all paperwork relating to move‑ins and move‑outs. Administrative assistance: Inputs all data into computer system. Prepares all necessary paperwork and items related for resident move‑ins and/or renewals. Demonstrates the ability to handle emergencies that may arise on site. Communicates all problems and makes recommendations to the Property Manager. Maintaining Physical Asset: Assists with performing follow‑up inspections of maintenance work orders. Makes regular inspections of the property grounds, including all common hallways/areas, interior, and exterior spaces as needed. Assists the Maintenance team by making recommendations for physical repairs, replacements, and/or improvements when identified and approved. Recommends purchasing supplies, materials, equipment, and related items when needed and when approved. Job Overview + Requirements Job Type: Assistant Property Manager; Non – Exempt $31.25 per hour plus Bonus Program Work Hours : Full – Time, Monday – Friday 8:30am – 5:30pm (weekend and evenings as needed for resident tours, events etc.) Physical Requirements : lifting, moving, transferring, bending, stooping, squatting, and reaching. Required Education : Bachelor’s Degree or applicable work experience. Required Experience : 5+ years of experience in property management, ideally focused on sales and leasing within the active adult community. Certifications : Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation preferred. Qualities : Demonstrates integrity on a personal and professional level; Exceptional communication, sales, and negotiation skills; Ability to solve problems involving residents and challenging situations. Benefits & Time Off Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days. Dental + Vision – eligibility 1st of the month following 30 days. Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days. 401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match. Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program. PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90‑day Introductory Period. Holidays – 10 Company Paid Holidays. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law. #J-18808-Ljbffr The-United-Group-of-Companies,-Inc.