Field Service Technician - NC

Field Service Technician - NCIf you enjoy hands-on work, solving problems, and learning new skills, this Field Service Technician role offers the opportunity to build your technical expertise while making a difference for customers. You’ll service, troubleshoot, maintain, and commission high-purity water systems while working independently and alongside experienced technicians. With more than 41 years of industry experience, a strong history of stability, and great benefits, we provide a supportive environment where you can grow your skills and career.Job ResponsibilitiesService, troubleshoot, maintain, and repair high-purity water systems at customer sitesDiagnose mechanical and electrical issues and recommend solutionsAssist with equipment installation, commissioning, and startupCollaborate with Service Management, Engineering, and other teams to resolve customer challengesBuild strong customer relationships through professional, knowledgeable serviceComplete accurate service documentation and follow company and customer proceduresFollow safe work practices in the shop, while driving, and at customer sitesParticipate in an on-call rotationIdeal CandidateDependable, mechanically inclined, and committed to quality workEnjoys troubleshooting, problem-solving, and learning new technologyFamiliar with pumps, valves, piping, flanges, and other mechanical componentsStrong communicator who works well with customers and colleaguesComfortable working independently and as part of a teamProfessional, safety-minded, detail-oriented, and committed to seeing the job throughHigh school diploma or GED; 5+ years of mechanical, HVAC, electrical, field service, or related experience preferredCustomer-facing technical experience and proficiency with Microsoft Word and Excel are a plusWorking ConditionsHands-on work in shop, industrial, and customer-site environmentsLocal travel with approximately 7–8 overnight stays per month once fully trained; additional travel may be required during the first six months for trainingOccasional travel to other company locationsAbility to lift up to 50 lbs., push/pull up to 100 lbs., and regularly climb, walk, bend, stoop, crawl, and reachOpportunity for ongoing technical training, professional development, and career growthWhat We Offer:Competitive CompensationComprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account with Company Contributions, and more401(k) Match9 Company-Paid HolidaysGenerous PTO: Increases with tenureEducation AssistanceEmployee Referral Bonus ProgramOngoing Training & Development: Learn from internal and external industry expertsOur Hiring ProcessA thorough interview process designed to ensure the right fit for both the candidate and our team.Pureflow is an Equal Opportunity Employer. Any offer of employment is contingent upon the successful completion of post-offer, pre-employment screening requirements, including a background check and drug test for all positions. This position also requires the successful completion of a post-offer, pre-employment physical examination.