Field Technicians
Graham Personnel Services
Field Technicians
Join a company at the forefront of mission-critical water purification technology. We design and support advanced high-purity water systems used in industries where precision matters mostpharmaceutical manufacturing, life sciences research, semiconductor/electronics, and industrial power generation. This is a hands-on technical role for individuals who enjoy solving complex mechanical and electro-mechanical challenges in the field. If you come from HVAC, automotive/diesel, industrial maintenance, or other equipment service backgrounds, this role offers a structured path to transition your skills into a highly specialized, high-demand industry. We provide full training on our systemswhat matters most is your mechanical aptitude, troubleshooting ability, and commitment to delivering exceptional service.
As a Field Service Technician, you will be the trusted expert ensuring our customers' water systems operate at peak performance:
- Perform preventative and corrective maintenance on high-purity water systems
- Diagnose and troubleshoot mechanical, electrical, and control system issues impacting system performance and water quality
- Support installation teams during commissioning and startup of new systems as needed
- Document all service activity accurately, including parts used, time tracking, and service notes per SOPs
- Partner with engineering and service leadership to identify root causes and implement long-term solutions
- Build strong, trusted relationships with customers through consistent, high-quality service
- Educate customers on best practices for system care and operational efficiency
- Maintain a strong safety-first mindset in all field and shop environments
- Keep service vehicles, tools, and workspaces clean, organized, and professionally maintained
- Participate in rotating on-call schedule to support customer needs
Other duties as assigned in support of service operations
What we're looking for:
- 3+ years of experience in equipment service, field service, or industrial maintenance (customer-facing experience strongly preferred)
- Strong mechanical and electrical aptitude
- Experience with troubleshooting electro-mechanical systems, instrumentation, or controls
- Background in HVAC, automotive/diesel repair, industrial equipment, or similar technical fields
- Comfortable working independently in the field and managing multiple priorities
- Strong communication and customer service skills
- Proficiency with basic computer tools (Word, Excel, web-based systems)
- High school diploma or GED required
What we offer:
- Competitive base salary
- Full benefits package: Medical, Dental, Vision, Life Insurance
- Health Savings Account with company contributions
- 401(k) with 100% match up to 4%
- 9 paid company holidays
- Generous PTO that grows with tenure
- Tuition and education assistance programs
- Employee referral bonuses
- Continuous training from internal and external industry experts
Work environment & lifestyle:
- Field-based role working inside industrial and regulated customer facilities
- Significant local travel throughout the service territory
- Approximately 7 overnight stays per month
- Rotating on-call responsibility for customer support
- Must be able to lift up to 100 lbs occasionally
- Fast-paced, hands-on work with high visibility and impact
Vacancy posted 5 days ago
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