Inside Sales Representative

Job Requirements:  

· Works under the direction of the General and Operations Manager 

· Welcome incoming customer calls or customer walk-ins by answering questions and following up with product recommendations and price quotes 

· Accurately enter customer orders, quotes, and product information into our system for timely customer fulfillment

 · Make daily outbound calls to current customers, prospects, and target accounts to strengthen relationships and drive new revenue opportunities · Provide support to the outside sales team by communicating customer activity, qualifying prospects, and nurturing leads 

· CRM Management – log activities, interactions, and customer information accurately (e.g., Sales Management Plus)

 · Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment 

· Maintain consistent communication with warehouse personnel to ensure customer needs are met 

· Comfortable with change, open to new ideas, and capable of thinking creatively when solving problems 

· Assists in warehouse and additional functions as needed

Candidate Requirements:  

· High school diploma

· 1–2 years of inside sales or customer service experience 

· Strong communication skills, both verbal and written 

· Detail oriented with solid time-management skills 

· A background in construction materials, distribution, or related fields is helpful, but not required 

· Ability to learn quickly and adjust to evolving processes

About GIC:

General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately held mechanical insulation distributor in North America. As a family-owned company, we have built our business by providing the highest quality products and superior service to our customers. We look forward to you joining our family!

Benefits:  As the company continues to perform successfully, we proudly offer industry-leading benefits, including a 401(k) match of up to 100% and an annual year-end bonus.

• 401(k) Retirement Plan - Your eligibility remains the same and begins after completing one full year of employment. GIC offers a competitive match of up to 100%, reinforcing our commitment to your long-term financial success.
• Education Assistance - General Insulation will reimburse you up to $3,000 per year for approved coursework (course tuition only; books, lab fees, and related expenses are not included).
• Health, Dental, Vision and Life Insurance - Your benefits remain the same based on your hire date. General Insulation offers a choice between a no-cost high-deductible health plan (HDHP) with an optional HSA, or a PPO plan through Blue Cross Blue Shield, allowing you to select the coverage that best meets your needs.
• Environment- An inclusive team atmosphere with support, training, and growth opportunities across the company.