Customer Service Representative Travel (Remote)

Customer Service Representative Travel (Remote)

Jacksonville, Florida, United States

About the Role

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative specializing in travel. In this role, you'll support clients with their travel inquiries, assist with bookings, and ensure each traveler enjoys a seamless experience from start to finish. This is an excellent opportunity for someone who enjoys problem-solving, communicating with people, and has a passion for travel.

Responsibilities

• Respond to client inquiries regarding travel options, bookings, and itineraries
• Assist with reservations for flights, hotels, cruises, and vacation packages
• Provide timely support to resolve questions or concerns before, during, and after travel
• Research destinations and promotions to recommend the best options for clients
• Maintain a high level of professionalism and customer satisfaction

Qualifications

• Strong communication and interpersonal skills
• Excellent problem-solving and organizational abilities
• Ability to work independently in a remote environment
• Previous customer service or hospitality experience preferred (but not required)
• Passion for travel and helping others plan meaningful experiences

What We Offer

• Comprehensive training and ongoing support
• Flexible remote work opportunity
• Access to top travel suppliers and industry tools
• Career growth and development opportunities in the travel sector