Seasonal Customer Service Representative - Broadway Plaza

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in the store environment Inspire trust, teamwork and positive team relationships Defuse customer situations and provide resolution in a timely and effective manner Ensure the security and privacy of customer information through education, compliance and resolution of issues Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program The hours and schedule for this position will vary by week depending on business needs You own this if you have… The ability to effectively build relationships with your customers, peers and leadership Proficiency in multiple operating systems such as MS Windows, iOS and Android Clear, effective communication with strong interpersonal skills The ability to prioritize multiple tasks in a fast-paced environment Accountability, initiative and a high level of ownership The ability to work a flexible schedule based on department needs Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. 21.00 - $21.85 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:

The commission Beauty and Men’s Fragrance sales roles typically receive is 3%. About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We unlock potential to be bold, think big and inspire innovation. We win as a team by supporting and challenging one another to be better every day. We create a welcoming environment, helping people feel connected, valued and part of one community.