FSQA Technologist

Summary The FSQA Technologist is responsible for supporting food safety and quality assurance programs for restaurants and suppliers. This role collects and addresses guest and operator complaints related to food safety and quality, supports the product monitoring program, assists with corrective actions follow-up to ensure ingredients meet company standards and specifications, and supports projects designed to improve product performance, reduce costs, and simplify processes at the restaurant level. Job Responsibilities Supports the Product Monitoring Program by identifying and correcting quality and safety issues before shipment, evaluating ingredients, and preparing monthly performance reports with corrective actions. May also oversee the Foreign Objects Program by tracking incidents, coordinating supplier follow-ups, and addressing operator and guest concerns. Supports food quality incidents in the FoodLogiQ portal, including restaurant, supplier, and distribution center investigations and corrective actions. Conducts supplier and restaurant visits to ensure FSQA compliance; supports kitchen tests for new partners and/or assists in the Supply Chain Auditing Program, auditing suppliers and distributors for food safety and quality standards. Prepares evaluation reports with performance feedback, and reviews corrective action plans for effectiveness. Supports FSQA Category manager in ensuring food safety and quality assurance for food ingredients and processes. Assists with projects designed to improve product performance, reduce cost, and simplify processes at the restaurant level. How We Reward You Hybrid Work schedule 401K with company match Yearly bonus opportunity Full medical, dental, and vision insurance On-site fitness center, biometric screen, and flu shot clinic Discounts at Panda restaurants, theme parks, and gym memberships Paid time off starting at 15 days with 7 federal holidays Continuous education assistance and scholarships Income protection including Disability, Life and AD&D insurance Bereavement leave Benefits available for eligible permanent full time associates Your Background & Experience Bachelor’s degree in Food Science, Public Health, Biology, Chemistry, or related field required 3+ years of experience in food quality and safety, preferably in a food manufacturing environment Trained and certified for HACCP and/or PCQI; experience with quality control and quality assurance programs. Examples: HACCP, GFSI, ISO, etc. Successful completion of initial and periodically required trainings Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position Pay Range: P2: $72,500 - $101,500 / Annual Equal Opportunity Employer Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to View email address on click.appcast.io. #J-18808-Ljbffr Panda Restaurant Group