Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bedford Hills, NY and help customers with their insurance and financial services needs, including: 

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY:
I’ve been part of State Farm since 2011 and opened my agency in 2016. As a proud mother of four, I know the importance of balance, teamwork, and creating a supportive environment — values that shape everything we do in our office.

Our team is active and community-driven. We love getting involved in local events like trunk-or-treats, sponsoring and participating in charity runs and marathons, and volunteering with Feeding Westchester. Giving back to the community that supports us is one of our greatest joys.

We also know how to keep things fun and connected internally — every Tuesday is Team Lunch Tuesday, where lunch is provided either in the office or out together as a team. It’s one of our favorite traditions and a great way to recharge and bond. Our agency offers 401(k), health, dental, and vision benefits, and we’re proud to have bilingual team members to better serve our diverse community.

If you’re looking for a place that combines purpose, teamwork, and a supportive culture — where you can grow your career while making a real impact — this could be the perfect fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Alysa DiMarco - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.