Ocean Freight Supervisor
$85kTalmo & Associates, Inc
Job Description
Job Description
Ocean Freight Supervisor
Starting at $85,000+ | Full-Time | On-Site | Hayward, CA
A growing international logistics company is seeking an experienced Ocean Freight Supervisor to lead daily ocean import and export operations. This hands-on position requires strong Ocean freight forwarding knowledge, team leadership experience, and the ability to manage operational issues with limited oversight.
Key Responsibilities:
- Oversee daily ocean import and export shipments, documentation, cargo movement, customs clearance coordination, and final delivery.
- Lead, train, coach, and support ocean freight operations staff.
- Assign workloads and monitor staffing, productivity, service levels, and departmental KPIs.
- Resolve customer escalations, shipment delays, claims, and operational exceptions.
- Ensure compliance with U.S. Customs, FMC, DOT, TSA, and other transportation regulations.
- Coordinate with ocean carriers, steamship lines, NVOCCs, customs brokers, truckers, warehouses, vendors, overseas agents, and customers.
- Review bills of lading, commercial invoices, packing lists, arrival notices, and customs documentation.
- Improve workflows and standard operating procedures to increase efficiency and profitability.
- Support new customer implementations, account retention, and business growth.
Required Qualifications:
- Minimum 5 years of ocean freight forwarding experience .
- Hands-on experience with both ocean imports and ocean exports is required .
- Minimum 2 years of team leadership or supervisory experience .
- Current or recent experience as an Ocean Freight Supervisor, Senior Supervisor, Ocean Import Supervisor, Ocean Export Supervisor, Team Lead, or Lead Agent.
- Strong knowledge of ocean freight documentation, Incoterms, customs clearance, regulatory compliance, and carrier coordination.
- Experience training employees and independently managing daily operations and escalations.
- Strong communication, customer service, organization, and problem-solving skills.
- Proficiency in Microsoft Word, Excel, and Outlook.
If you are an experienced ocean freight forwarding professional ready to lead a team and take ownership of import and export operations, apply today.
\nCompany DescriptionWe connect talent with opportunity.
Company Description
We connect talent with opportunity.
Vacancy posted 9 days ago
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