Retail Merchandising Support Associate, Castleton - Full Time

Macy’s is more than just a store. A story about innovations and customers and colleagues. As a Merchandising Colleague - also known as a Front of House Colleague - you’ll play a critical role in delivering a seamless, inspiring in-store experience. You will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining impact our customers’ experience. the floor, greeting customers with genuine hospitality and offering assistance to ensure they feel seen, supported, and valued.

departments to meet shared goals, support sales, and contribute to a culture of hospitality, positivity and making every customer feel welcome by greeting them with a smile and offering your help whenever needed.

How our Merchandising Colleagues spend their day…

their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They support visual merchandising by updating mannequins, resetting floor layouts, and On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations actively listen to their needs, and provide thoughtful assistance to create customer relationships to bring the customers back.

Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting any needed merchandise moves.

customers have all they need, and ending with a sincere thank-you. restocking merchandise, and preparing the space for a successful tomorrow.

We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.

pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. schedules contain weekend shifts as part of the requirements. Flexible availability, including days, evenings, weekends and holidays with Understand and communicate effectively with customers, co-workers, and Read and understand employment policies and safety rules/procedures in English * Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events * Create a welcoming, friendly environment for customers and colleagues, Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices * Responsible for acquiring new customers by opening credit accounts and Effectively use point-of-sale technology and digital tools to streamline sales and elevate the customer experience * Meeting daily sales goal challenges

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Merchandise discounts * Performance-based incentives * Employee Assistance Program with mental health counseling and legal/financial Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!