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Remote Operations Enablement Leader

Affirm

Cleveland, OH
  • Remote job

Affirm is seeking a hands-on, data-driven leader to drive scalable servicing experiences across Operations. You will partner with Product, Engineering, Compliance and vendor teams to ensure readiness for business and regulatory change, and translate strategy into actionable programs with measurable outcomes. You will own learning and training strategies, build scalable documentation for human and AI agents, and lead a team delivering high-quality programs that improve customer and merchant #J-18808-Ljbffr Affirm

Vacancy posted 5 days ago
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