Temp Analyst - Revenue & Cost Integration

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Analyst, Revenue & Cost Integration position is responsible for reviewing, evaluating, and processing transportation damage and force majeure claims, coordinating claim resolution activities with internal and external stakeholders, maintaining claims documentation and reporting, and supporting operational and financial recovery efforts. The role works closely with carriers, vendors, customers, and operational teams to ensure timely and accurate claims handling while supporting risk mitigation and service objectives. Success in this role requires knowledge of transportation claims processes, damage assessment, dispute resolution, data analysis, documentation management, and effective communication skills.

Compensation

$25.00 per hour

Responsibilities

• Review, evaluate, and process transportation damage claims and force majeure claims in accordance with company policies, contractual requirements, and established procedures.
• Analyze claims documentation, shipment records, inspection reports, photographs, estimates, and supporting evidence to determine claim validity and appropriate resolution.
• Investigate transportation-related damages, service failures, and force majeure incidents to identify causes, liability considerations, and claim exposure.
• Coordinate with carriers, vendors, customers, operations personnel, and other stakeholders to obtain information necessary for claim evaluation and resolution.
• Resolve routine claims issues and assist with dispute resolution activities by communicating findings, gathering documentation, and supporting settlement recommendations.
• Maintain accurate claims files, supporting documentation, damage records, settlement information, and recovery tracking data.
• Monitor open claims, claim aging, settlement status, and recovery progress to ensure timely processing and follow-up.
• Track transportation damage data, force majeure events, and claim outcomes to support operational reporting and trend analysis.
• Prepare claims reports, status updates, recovery summaries, and management reporting related to claims activity and performance metrics.
• Validate claim amounts, supporting documentation, repair estimates, and recovery opportunities to ensure accuracy and compliance.
• Ensure adherence to company policies, contractual obligations, customer requirements, and claims management procedures.
• Support financial recovery efforts by coordinating reimbursement documentation, validating supporting records, and assisting with recovery tracking activities.
• Identify recurring claim issues, operational trends, and process gaps that may impact claims frequency, resolution timelines, or recovery performance.
• Assist with continuous improvement initiatives that improve claims processing efficiency, reporting accuracy, and dispute resolution effectiveness.
• Support internal audits, compliance reviews, and documentation requests related to claims administration activities.
• Assist with claims system updates, reporting enhancements, and process improvement projects.
• Participate in cross-functional meetings and training sessions related to transportation quality, damage prevention, and operational improvements.
• Other duties as assigned

Skills

• Dispute resolution support (Required)
• Financial recovery and reimbursement support (Required)
• Business intelligence and reporting tools experience (Preferred)
• Marine, rail, or truck transportation claims experience (Preferred)
• Perform other duties and special projects as assigned.

Education & Experience

• High School Diploma / G.E.D. Required
• Bachelor Degree in Business Administration, Supply Chain, Logistics
• 1 - 2 years of direct experience in Risk Management, Claims related training.

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
• Constant use of hand/grasping product, writing, and typing
• Sit for 5+ hours per day
• Stand, walk, bend, stoop, reach over shoulder, kneel, push, pull 1-3 hours per day

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Irvine, CA office

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.