Residential Sales Representative

Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

JOB TITLE: Residential Sales Representative

EMPLOYER: Culligan Water of Midland

DEPARTMENT: Sales Department

REPORTS TO: Sales Manager

SUMMARY: The Residential Sales Representative is responsible for establishing, developing, and maintaining positive business and customer relationships while meeting monthly sales goals. They will train to understand the full use and benefits of Culligan products and services. A Residential Sales Representative must have a proficient understanding of residential Culligan products and will be responsible for assisting residential leads/ potential customers with a team of other Residential Sales Representatives.

BENEFITS

Consistent Work hours

Paid Holidays

Paid Time Off

Medical, Dental, & Vision Insurance

Supplemental Insurance

Company Provided Life Insurance & Long-term Disability

401K retirement with Company Match

Company Picnics and Holiday Parties

Company Discounts

DUTIES AND RESPONSIBILITIES:

Promote a long-term relationship-building approach to Sales to improve customer satisfaction and retention with residential customers

Develop and improve standard/best practices in the sales toolbox: presentation formatting, financial documentation, lead generation methods, cost modelling

Correspond with all leads and appointments as scheduled

Attend scheduled appointments assigned with professionalism and integrity

Maintain accurate records of all sales activities in relevant database

Learn, maintain and apply overall knowledge and technical information as it relates to the sales of all residential Culligan products

Understand customers’ needs and present viable solutions. Accurately represent capabilities, terms procedures without distorting dealership policy

Make an effective sales presentation so that the customer is adequately educated about the products and services available

Clearly and completely document installation arrangements, pumps and other related equipment, check electrical/drain

Clearly and completely document installation arrangements, pumps and other related equipment, check electrical/drain

Take ownership of a new customer’s account, and follow up with every new customer to ensure complete satisfaction and secure referrals

Maintain security of all customer information

Participate in all promotional activities (trade shows, exhibits, etc.) as required

Obtain minimum sales standards (see attached breakdown)

Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Computer skills required: Contract Management Systems (EX: DocuSign, etc.); Human Resource Systems; Microsoft Office Suite; Project Management Software (EX: Monday.com)

Certificates, licenses and registrations required: Valid driver’s license, Sales license, State licenses as required

Other skills required:

Highly motivated and target driven with a proven record of accomplishment in sales.

Expert in effective communication

Able to adapt to individual customer needs

COMPETENCIES:

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequently required to stand, walk, sit, and utilize hand and finger dexterity

Occasionally required to climb, balance, bend, stoop, kneel or crawl

Continually required to talk or hear

Occasionally exposed to wet and/or humid conditions (non-weather)

Occasionally work near moving mechanical parts

Rarely work in high, precarious places

Rarely work around fumes, airborne particles, or toxic chemicals

Occasionally exposure to outside weather conditions

Rarely exposure to extreme heat or cold (non-weather)

Rarely to never exposure to bloodborne and airborne pathogens or infectious materials

While performing the duties of this job, the noise level in the work environment is usually quiet to moderate

The employee must occasionally lift and /or move more than 75 pounds / frequently lift and/or move up to 50 pounds / continually lift and/or move up to 25 pounds

Specific vision abilities required by this job include: Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus

Additional remarks regarding work environment: Frequently attending scheduled appointments in new businesses and/or homes, the environment of these locations may be unknown

Specialized equipment, machines, or vehicles used: N/A

Flexible work from home options available.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.