Water Remediation Technician

Job DescriptionJob DescriptionJob Description :Water Technician Pay Type: HourlyQualifications:High school graduate or equivalentBe available, willing and able to work overtime and weekends as neededHave a great attitude, excellent people skills, and provide excellent customer serviceReports to work on time in a clean, complete uniformBe trustworthy, dependable and honestBe a self starter and able to work unsupervisedBe able to pass background checkValid Driver's License and satisfactory driving recordCan read and follow product label usage instructionsExperience in the restoration or construction industry not required but preferredgood verbal and written and communication skillsExperience with using mobile software to enter dataMust be able to prioritize activities and meet deadlinesIICRC Certifications are not required but preferred:WTR – Water Damage Restoration TechnicianASD – Applied Structural Drying TechnicianPosition Overview:Candidate monitors, inspects and completes tasks for Water and Mold Restoration jobs from start to completion. This person needs to be able to provide All Dry level customer service including but not limited to: going over the job scope with the homeowner, explaining the reasons why we are doing what we are doing, processes being used, reviewing timetables with the homeowner, etc. Prepare and review documentation within our current CRM and estimating software to include: Notes, photos and documents according to company policies and procedures to ensure reimbursement by insurance companies. Common math skills will be taught in training such as square foot calculations, linear foot calculations, etc. you will be asked to perform the tasks below daily or weekly:Job Responsibilities:Maintains professional appearance at all times, keeping uniform cleanRecords time via recording apps provided and approves time cards on a weekly basis.Truck Maintenance - Ensures it is kept clean, routine maintenance is performed, and the vehicle is properly stocked with equipment and supplies.Cleans and maintains equipment to keep in proper safe working order. Reports any equipment malfunction and or damage to supervisor.Pre Job Truck Prep - Ensures all needed equipment and supplies for job are on the truckExplain processes used to complete active jobs and next steps to resolution in person to customersCompletes assigned jobs according to company processes while maintaining quality control on each jobPerforms water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisorEnsures equipment, supplies, vehicles, and products are properly handled.Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessaryPerforms daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgencyResponsible for making daily adjustments to the drying plan based on meter readingsResolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staffCompletes documentation and pictures on time according to company policies and procedures to ensure reimbursement from insurance companiesAny other tasks assigned by SupervisorJob Requirements:High school graduate or equivalentExperience in the restoration or construction industry not required but preferredValid Drivers’ License and satisfactory driving recordGood verbal and written and communication skillsGood customer service skillsExperience with using mobile software to enter dataCan read and follow product label usage instructionsReports to work on time in a clean, complete uniformMust be able to prioritize activities and meet deadlinesIICRC Certifications are not required but preferred:WTR – Water Damage Restoration TechnicianASD – Applied Structural Drying TechnicianExperience:Water Mitigation, 1 year+ (Preferred)Customer service 2 years+ (Preferred)License:Valid Driver’s License (Required)IICRC Certification WRT (Preferred)Physical Demands and Working Conditions:The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.Express or exchange ideas with others quickly, receive and act on detailed information given.For safety reasons, respirators, which are used in certain situations, must be able to seal to your faceUse visual acuity to perform detail-oriented activitiesBe exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location\nCompany DescriptionDynamic fast growing company new to the Charlotte market, seeking career minded individuals seeking opportunity.Company DescriptionDynamic fast growing company new to the Charlotte market, seeking career minded individuals seeking opportunity.