Warehouse Clerk

Warehouse Operator, EWM

Location: USA - Lancaster, Lyndon B Johnson Fwy Division: Solutions

Job Posting Title: Warehouse Operator, SAP EWM Time Type: Full Time

POSITION SUMMARY

The SAP EWM Operator is essential for executing day-to-day warehouse operations utilizing SAP Extended Warehouse Management (EWM). This position acts as the crucial link between physical material handling, including receiving, put away, picking, shipping, and digital inventory accuracy. The operator leverages RF barcodes scanners and industrial terminals to process tasks in real time, ensuring maximum operational throughput, inventory integrity, and order fulfillment accuracy. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations

• Acts as the secondary support of the client's systems solutions for the user community
• Works to identify and resolve system issues on floor pertaining to all functions
• Actively works with EWM Super User to come up with systemic solutions
• Will actively work with IT to resolve issues that cannot be solved locally via detailed incidents

Inbound & Outbound Operations (RF Terminal Execution):

• Execute inbound receiving activities: unload shipments, verify physical quantities against ASN/PO documents, and generate goods receipts in SAP EWM.
• Perform systematic put away using RF handheld devices according to SAP EWM automated slotting and bin location strategies.
• Execute wave picking and order fulfillment tasks utilizing voice picking or RF scan workflows (FIFO/FEFO rules).
• Conduct packing, staging, shipping confirmation, and goods issue postings for outbound customer and transfer orders.

Inventory Control & Bin Management

• Perform physical inventory checks, continuous cycle counting, and inventory adjustments directly within SAP EWM.
• Monitor storage bins, storage types, handling units (HUs), and stock categories (e.g., Unrestricted, Quality Inspection, Blocked).
• Identify physical vs. System inventory discrepancies and execute corrective replenishment or bin to bin transfers.
• Manage batch tracking, serial number assignment, and catch-weight verification where required.

Exception Handling, Safety & Equipment Maintenance

• Troubleshoot real-time EWM warehouse task exceptions (e.g., bin locks, quantity shortfalls, damaged stock reporting).
• Process customer returns, blocked stock relocation, scrap processing, and quarantine hold workflows per SOPs.
• Safely operate Material Handling Equipment (MHE) including forklifts, reach trucks, and electric pallet jacks.
• Maintain clean and organized work zones in accordance with 5S principles and safety compliance standards (OSHA).

Key SAP EWM System & Hardware Ecosystem

• Understand: Honeywell/ Zebra RF Handheld Scanners, Zebra Thermal Label Printers, Forklift Mounted Terminals.
• Core Modules & Capabilities: SAP S/4HANA EWM, RF Framework (ITSmobile/Fiori), Physical Inventory, Slotting & Rearrangement, Labor Management Integration, Yard Management.

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS & SKILL REQUIREMENTS

System Knowledge: Minimum 1-3 years of direct operational experience utilizing SAP EWM or SAP WM.

RF Scanning Proficiency: Hands on experience with industrial handheld barcode scanners, vehicle mounted terminals, and mobile printers.

Warehouse Experience: 2 years in a high-volume distribution center, manufacturing plant, or 3PL logistics center.

MHE Certification: Active Certification (or ability to certify) Forklift, Order Picker, or Reach Truck Operations.

Physical Demands: Ability to lift to 50lbs, stand/walk for extended shifts, and work in varying temperature environments.

Preferred Skills & Competencies SAP S/4HANA EWM/ Wave Management/ Handling Unit (HU) Mgmt/ Cycle Counting/ (FIFO/ FEFO picking)/ RF Transaction UI/ 5S Methodology/ Cross Docking. Understand core SAP EWM concepts: Storage Bins, Warehouse Tasks (WT), Warehouse Orders (WO), Packaging Specifications. Strong analytical and problem-solving capabilities with keen attention to numerical detail. Basic Proficiency in MS Office (Excel, Word) and standard workplace communications.

Language Skills English (reading, writing, verbal) Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, and writing). Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization). Basic to Intermediate skills needed.

Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound judgment). Analytical skills (e.g., storing information, data management, mining data, learning, and following procedures).

Education & Experience: Either Four-year degree in a computer related field or 2-year degree and relevant experience is basic requirement Minimum of 1 year of job related/relevant experience. 1-3 years of experience is preferred. Experience dealing with end users, vendors, and clients. End to end understanding of the business intelligence and all the components required to run a BI environment.

Certificates & Licenses: N/A

Mathematical Skills Good mathematical skills

Other Skills Conviction (adapting to change, being flexible, finding work improvements, resolving conflicts). Customer passion (customer service). Personal integrity (behaving with integrity and sensitivity to others). People and relationship management skills (e.g., demonstrating teamwork, sensitivity to others). Results driven (being dependable, being persistent/overcoming barriers, being productive, being resourceful, demonstrating work ethic, drive to achieve goals, IT compliance, prioritizing, reading, taking Initiative, taking ownership, working autonomously, project management skills). Change management skills (e.g., learning agility, adapting to change).

Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community. Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months that can range from mild to moderate.

CORE COMPETENCIES Leader of Others Accountability Business Acumen Communication / Building Partnership Developing Oneself Developing Others Drive for Results Embracing Change Problem Solving Empowerment Leadership Excellence Leading Change Problem Solving Independent Contributor Accountability Communication / Building Partnership Customer Orientation Developing Oneself Drive for Results Embracing Change Problem Solving Professional Competencies

PHYSICAL DEMANDS Occasionally Handling/Fingering, Sitting Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds. Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported. Must be able to travel by plane and/or automobile. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible. May be required to be "on-call" outside of normal business hours in order to resolve system failures or other problems. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

For this position, the expected base pay range is $23.00 $23.00 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is