Bilingual Loan Officer Assistant

Job Description

Job Description

Join us at CrossCountry Mortgage Mountain Region as a Bilingual Loan Officer Assistant and play a pivotal role in turning homeownership dreams into reality. You'll work closely with our loan officers, fostering valuable client relationships and ensuring seamless transactions that truly impact lives. Our culture is all about collaboration and innovation, offering you a supportive environment where your skills can flourish. We're committed to your growth, providing competitive pay and flexible work arrangements that support a healthy work-life balance.

At CrossCountry Mortgage, your success is our mission. We're dedicated to nurturing your career path with the tools and resources you need to excel. You'll find a team that values your contributions and encourages your development, making a genuine difference in the mortgage industry. Join us and embark on a fulfilling career journey where your efforts are truly appreciated and rewarded. Compensation:

$50,000 - $60,000+ DOE plus bonus

Responsibilities:

• Assist loan officers in managing and taking loan applications to ensure timely and accurate completion.

• Communicate with clients to gather necessary documentation and provide updates on loan status.

• Fully structure and pre-qualify borrowers.

• Run DU and AUS.

• Make recommendations for a path forward to homeownership.

• Coordinate with underwriters and other team members to resolve any issues that may arise during the loan process.

• Review loan files for completeness and compliance with company policies and regulatory requirements.

• Maintain detailed records of client interactions and loan progress in our CRM system.

• Support loan officers in preparing and submitting loan packages to lenders for approval.

• Schedule and coordinate meetings between clients and loan officers to discuss loan options and progress updates as needed.

Qualifications:

• Experience in the mortgage industry, with a focus on loan qualifying, structuring, and client interaction.

• Ability to manage multiple tasks efficiently, ensuring timely completion of loan applications.

• Proven track record of maintaining compliance with regulatory requirements and company policies.

• Strong product and program knowledge, including FHA, Bond, Conventional, and NonQM.

• Strong communication skills to effectively liaise with clients, underwriters, and team members.

• Proficiency in using CRM systems to document client interactions and track loan progress.

• Experience working in Encompass.

• Licensed as a Loan Officer Assistant in the state of Colorado.

• Detail-oriented mindset to review loan files for accuracy and completeness before submission to lenders.

About Company

CCM is America’s #1 Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. In 2025, our team closed over 131,000 home purchases — making 1 in 35 homes a CCM home.  

Our company has been recognized 10 times on the Inc. 5000 list of America’s fastest-growing private businesses, received many awards for our standout culture, and been named the nation’s top retail lender by  Scotsman Guide and  Mortgage Executive Magazine .  

We offer more than 120 purchase, refinance, and home equity solutions — ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers — and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae, and Ginnie Mae.  

Through our dedication to getting it done, we make every mortgage feel like a win.