Materials Customer Service Coordinator

Job Title

Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.

Core Competencies

Good computer skills, strong organizational skills, time management, communication, problem solving, accountability and dependability, leadership skills, team oriented, highly motivated, attention to detail.

Job Duties

Responsible for addressing any customers issues, generates daily load sheets and requirement listing, monitors all customer portals, ensures adequate supply of containers through weekly inventories, monitors activities on the dock and activities of the shippers/receivers, adhere to all company policies, procedures and instructions.

Requirements

High school diploma/GED, 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment, ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset, strong organizational and time-management skills, strong interpersonal and communication skills (both verbal and written), proficiency with database applications and administration systems, specifically Microsoft Office.