Senior Business Analyst

IntroductionSince 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.OverviewThe Senior Business Analyst is responsible for supporting the Loan and/or Trade Operations business units in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or third party vendors. This position will also be responsible for the management of Loan and/or Trade Operations projects, development of system business requirements and perform User Acceptance Testing. This position also documents procedures, delivers user training and provides training to junior business analysts.ResponsibilitiesConduct data analysis and generate ad hoc management reports based on the requests from business unitsAct as a liaison between end users and business partners (such as IT, Change Execution, etc.) and/or 3rd party vendor to design feasible analytical and/or technical solutions for medium to large projects and operational needsDevelop appropriate process flow to improve efficiency and quality as well as meeting compliance/regulatory requirementsWrite business requirements for system-related projects and work with IT and/or 3rd party vendor to ensure the successful solution deliveryDesign and perform user acceptance test to ensure a system or application functions as expectedManage project implementation on behalf of Loan and/or Trade Operations business teamsPresent analysis result and/or project progress update to the management team, business units and business partners Provide training to business unit end users on newly developed/upgraded systemsIdentify the opportunities for data report automation and work with IT to materialize such opportunitiesAssist in identifying data quality issues and recommend options and implement process improvements Compile and maintain the documentation (such as procedures, guides, instructions, etc.) for critical applications, reports and daily business analytics processesProvide support and training to other business analystsPerform other miscellaneous tasks as requestedQualificationsBachelor’s degree in finance, business, engineering, science or related fields or equivalent work experienceMinimum 5 to 7 years experience in banking industry preferably in commercial and mortgage lendingDemonstrable experience in process automation design and implementationExcellent analytical skills, with experience performing complex data analysisExcellent written, verbal and comprehension communication skills required Ability to work independently, take initiative, and collaborate across a complex organizationAbility to manage multiple priorities with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment Proficient in Microsoft Office with advanced Excel skills and intermediate SQL skills requiredWorking knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferredGood leadership skills requiredApplicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. CompensationThe base pay range for this position is USD $75,000.00/Yr. - USD $100,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.Job SummaryJob ID: 2026-13580Category: Banking Operations/Back OfficePosition Type: Full-Time