Director, Operations

The Director of Operations will oversee day-to-day operational activities and implement strategies to support efficient order fulfillment, transportation, contract manufacturing, warehousing, inventory management, procurement and product development. This role will work closely with management, sales and accounting to meet customer demand, improve operational efficiency, reduce costs and support continued business growth.Key ResponsibiltiesOversee sales order processing and fulfillmentManage contract manufacturing and production planningLead inventory management and procurement activitiesOversee supply chain, warehousing and distribution operationsManage vendor relationships and negotiationsSupport quality assurance and regulatory complianceLead product development initiativesIdentify and implement process improvementsMonitor operational performance, costs and key performance indicatorsDevelop and implement strategies to improve efficiency and marginsCollaborate cross-functionally with management, sales, accounting and other teamsEnsure operational processes support customer demand and business objectivesQualifications5+ years of professional experience in manufacturing or operationsExperience with contract manufacturing, project management, cost accounting, quality and regulatory functions; S&OP/demand planning, warehousing and distribution, inventory management and procurementBachelor's degree in supply chain management, operations, business or a related fieldExperience within the CPG industry requiredExperience in a high-growth or emerging business environment preferredStrong understanding of end-to-end supply chain processes and functionsExperience managing vendors and negotiating contractsStrong knowledge of CPG and warehouse operations best practices and KPIsProficiency with ERP systems; NetSuite experience preferredProficiency with Microsoft Outlook and Word Intermediate Excel skills, including formatting, VLOOKUPs and pivot tablesKey StrengthsStrong operational leadership and strategic thinkingExcellent negotiation and vendor management skillsAnalytical and data-driven approach to decision makingStrong project management and organizational skillsProcess improvement mindsetAbility to manage multiple priorities in a fast-paced environmentStrong cross-functional communication and collaboration skillsDetail-oriented with a focus on accuracy and efficiencyAdaptable and comfortable working in a high-growth environmentResults-oriented with a focus on continuous improvement