Customer Service Representative
Texas Paint
Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide outstanding customer service
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Stock sales floor
- Assist warehouse as needed
- Complete any other assignments given by sales floor manager
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Texas Paint and Wallpaper is a Benjamin Moore retailer servicing North Texas for over 75 years. We are a dealer of paint and decorating supplies with 14 locations in and around DFW. Texas Paint offers many products and services for all your project needs, both big and small.
Company Description
Texas Paint and Wallpaper is a Benjamin Moore retailer servicing North Texas for over 75 years. We are a dealer of paint and decorating supplies with 14 locations in and around DFW. Texas Paint offers many products and services for all your project needs, both big and small.
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